RE: Help Support for Windows Applications
- From: colbertz@xxxxxxxxxxxxxxxxxxxx (Colbert Zhou [MSFT])
- Date: Fri, 23 Jan 2009 03:33:24 GMT
Hello David,
Based on my understanding, we have two concerns here,
1.The error message "This computer already has a newer version of this
program" reported when installing the HTML 1.3 Workshop.
2.How to create and maintain help for a new Windows application.
For the first concern, actually the error message is a misleading one
because it is referring to the HTML Help viewer components rather than the
compiler components. For detailed information, please read
http://www.help-info.de/en/Help_Info_HTMLHelp/hh_download_install.htm. And
someone has maintains a list of version information about the help files in
http://www.helpware.net/htmlhelp/hh_info.htm.
And, to create a help document for the new Windows Application, we firstly
need to create a help file using the HTML Help Complier components. With
that, we can use the Windows Form's HelpProvider class to provide the help
document. I think we will be interested in reading the following KB article
and document,
http://support.microsoft.com/default.aspx/kb/821777
http://msdn.microsoft.com/en-us/library/system.windows.forms.helpprovider.as
px
Please let me know if these address your concerns! If you have any
questions or concerns, feel free to update and I will be more than happy is
there is any future support I can provide.
Have a nice day, David!
Colbert Zhou (colbertz @online.microsoft.com, remove 'online.')
Microsoft Online Community Support
Delighting our customers is our #1 priority. We welcome your comments and
suggestions about how we can improve the support we provide to you. Please
feel free to let my manager know what you think of the level of service
provided. You can send feedback directly to my manager at:
msdnmg@xxxxxxxxxxxxxx
.
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