RE: Help Support for Windows Applications

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Hello David,

Based on my understanding, we have two concerns here,

1.The error message "This computer already has a newer version of this
program" reported when installing the HTML 1.3 Workshop.
2.How to create and maintain help for a new Windows application.

For the first concern, actually the error message is a misleading one
because it is referring to the HTML Help viewer components rather than the
compiler components. For detailed information, please read
http://www.help-info.de/en/Help_Info_HTMLHelp/hh_download_install.htm. And
someone has maintains a list of version information about the help files in
http://www.helpware.net/htmlhelp/hh_info.htm.

And, to create a help document for the new Windows Application, we firstly
need to create a help file using the HTML Help Complier components. With
that, we can use the Windows Form's HelpProvider class to provide the help
document. I think we will be interested in reading the following KB article
and document,
http://support.microsoft.com/default.aspx/kb/821777
http://msdn.microsoft.com/en-us/library/system.windows.forms.helpprovider.as
px

Please let me know if these address your concerns! If you have any
questions or concerns, feel free to update and I will be more than happy is
there is any future support I can provide.

Have a nice day, David!


Colbert Zhou (colbertz @online.microsoft.com, remove 'online.')
Microsoft Online Community Support

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