Re: incident tracking software

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M.Siler wrote:
If we didn't want to track bugs via email or paper forms is there an incident tracking type product that would permit us to track the following:

The probelm the tested found
Which version of the code it was in
The ability to attach a screen shoot of the error
The ability to assing a priority of the problem
The ability the problem to be assigned to a developer
The ability for the developer to indicate when the problem has been fixed and is ready for retesting
The ability for the developer to indicate what the nature of the problem was
The ability for the tester to re-test the problem and indicate if it's been fixed or still needs work.

I'm sure there are other things, but I'm looking for a product that will do the following. It would be used by about 10 or less users and 3 developers. We don't need an entire enterprise solution... just something simple.

Any suggestions? I poked around on Google, but I get tracking software to track everything and have found very little as it applies to software development.


http://www.bugzilla.org/


--
Rinze van Huizen
C-Services Holland b.v
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