KB 836454
- From: SwamiDave <SwamiDave@xxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 6 May 2005 06:35:21 -0700
I would respectfully suggest that if Microsoft has an update to a bug that
Users have to contact Support to obtain, requiring the Users to generate a
charged service request ticket to get the fix is poor form.
This KB documents .NET's IDE problem in the Help | Check for Updates that
generates errors. It documents what the problem is & the DLL responsible.
Users are instructed to contact Support for a fix to the bug, but would have
to create a support ticket. The cost associated with this support ticket
(Microsoft says) "may be canceled" if they "determine a specific update will
resolve the problem".
Swami says: Poor form.
.
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