Generic windows error message



I've built a windows app on .NET 2.0. I have a few users that run it without
issue. One user reports that it immediately pops up the standard windows
window that reports:

<program> has encountered a problem and needs to close. We are sorry for the
inconvenience.

What does this possibly mean ? How can I trace the problem?

NB. I have a "run in debug mode" option which writes to a debug log file but
even that is not generated.


.



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