Re: WAS suddenly dying
- From: stcheng@xxxxxxxxxxxxxxxxxxxx ("Steven Cheng")
- Date: Tue, 21 Apr 2009 03:37:05 GMT
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\viewkind4\uc1\pard\lang2052\f0\fs20 Thanks for your reply Frank,
\par
\par As for hang troubleshooting and debugging, there are some existing tutorial and reference on this:
\par
\par #Troubleshooting an IIS Crash/Hang
\par http://cavemansblog.wordpress.com/2008/04/16/troubleshooting-an-iis-crash/
\par
\par #Production Debugging for .NET Framework Applications
\par http://msdn.microsoft.com/en-us/library/ms954594.aspx
\par
\par #If broken it is, fix it you should
\par http://blogs.msdn.com/tess/archive/2006/10/16/net-hang-debugging-walkthrough.aspx
\par
\par However, it will be important to identify the exact problem or symptom before we perform deeper level troubleshooting or debugging.
\par
\par As you mentioned that 16 applications shared the application pool on your server, then would it be possible for you to isolate your webservice app to a single dedicated application pool. Then, you can test the webservice application without any potential interference from other applications shared the same pool.
\par
\par Sincerely,
\par
\par Steven Cheng
\par
\par Microsoft MSDN Online Support Lead
\par
\par
\par Delighting our customers is our #1 priority. We welcome your comments and suggestions about how we can improve the support we provide to you. Please feel free to let my manager know what you think of the level of service provided. You can send feedback directly to my manager at: msdnmg@xxxxxxxxxxxxxx
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\par \pard\li720 --------------------
\par Date: Mon, 20 Apr 2009 10:22:22 +0200
\par From: Frank Hauptlorenz <ecstasy.tribe@xxxxxxxxxxxxx>
\par User-Agent: Thunderbird 2.0.0.21 (Windows/20090302)
\par MIME-Version: 1.0
\par Subject: Re: WAS suddenly dying
\par
\par
\par Hey Steven,
\par
\par some more additional information: we run 16 services within one app
\par pool. All services are going out of service at the
\par same time. Restarting the app pool / the site or the IIS does not help.
\par
\par We are in deep need of your advice.
\par
\par Thanks,
\par Frank
\par
\par
\par Frank Hauptlorenz schrieb:
\par > Hi Steven,
\par >
\par > the problem is sadly still active. We had 2 or 3 weeks without
\par > problems, but these week we had already 2 failures.
\par >
\par > What we did recognize is, that the http pages of the services are
\par > working but we can't add the services to visual
\par > studio projects or access them with the svcutil.exe (timeout after
\par > 5mins). After rebooting the machine (yes, only this helps)
\par > we can add the services again (same url guaranteed).
\par >
\par > Can you please send me your docs for analyzing "hanging" .net
\par > processes again? The urls you send are no more valid.
\par >
\par > Thanks a lot,
\par > Frank
\par \pard >
\par }
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