RE: .net Framework sp upgrade issues

From: Josh Free [MSFT] (Josh_Free_at_online.microsoft.com)
Date: 09/17/04


Date: Fri, 17 Sep 2004 00:18:52 GMT


>I upgraded my laptop to SP2 w/o problems but have been unable to apply the
>.NET Framework 1.1 SP's from the windows update site. The update simply
>hangs (non-responsive) everytime I rerun this update .. it has downloaded
>the installation files sucessfully. ... and my laptop still functions 8-)>
>
>I do have Norton Internet Security and Spybot on both, my laptop & pc.
>Strangely my PC which has much older H/W upgraded without a hitch.
>
>Anyone knows whats up? Any leads will be helpfull
>
>Am assuming this is preventing the VS.NET 2003 install too the Setup of
>which is resulting in an error. If anyone can point me to any solutions to
>this too it will be just great!

Hi Abhinav,
This problem is caused by hung services on the machine. We have seen that
WS3SVC and SMTP are usually the problem. Here are some steps that can be
taken to workaround the issue:

1. run "%SystemRoot%\system32\services.msc /s" to start the Services
Manager
2. find "World Wide Web Publishing Service" (WS3SVC) and "Simple Mail
Transfer Protocol Service" (SMTP) in the services list.
3. right-click on each service name and select "Stop"
4. install the service pack

You may want to consider a simpler alternative:

1. run "net stop /y iisadmin" (Both W3SVC and SMTP are dependent on
iisadmin.)
2. install the service pack

Thanks,
Josh Free
--------------------
 Developer Division Sustained Engineering (DDSE) Developer Team

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------

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