RE: ASP.NET Requests Queued and IIS Restarting

From: Steven Cheng[MSFT] (v-schang_at_online.microsoft.com)
Date: 03/25/04


Date: Thu, 25 Mar 2004 07:32:43 GMT

Hi Chris,

Thanks for posting here. From your description, you found that once or
twice a day their will ocuur over 4 million queued requests in your asp.net
web application when the actually connected user are much less than the
value which cause the IIS server terminate. Also there is a ISAPI
installed on the server ,yes?

As for this problem, I've some further questions on it:
1. What's the server's os version and are you using IIS5 or IIS6?

2.AS you mentioned the ISAPI, then have you tried stop using this ISAPI to
see whether the problem still remains.

3. Also, you can try creating a new simple web appllication on the
server(with the ISAPI) using to see whether such a simple app still suffer
the issue.

I'm not sure whether you've read the following tech article, may be it'll
be helpful for troubleshooting
#ASP.NET Performance Monitoring, and When to Alert Administrators
http://msdn.microsoft.com/library/en-us/dnaspp/html/monitor_perf.asp?frame=t
rue

In addtion, looking at the nature of this issue, it would require intensive
troubleshooting which would be done quickly and effectively with direct
assistance from a Microsoft Support Professional through Microsoft Product
Support Services. You can contact Microsoft Product Support directly to
discuss additional support options you may have available, by contacting us
at 1-(800)936-5800 or by choosing one of the options listed at
http://support.microsoft.com/default.aspx?scid=sz;en-us;top. If this is not
an urgent issue and your would like us to create an incident for you and
have Microsoft Customer Service Representative contact you directly,
please send email to (remove "online." from this no Spam email address):
mailto:dscommhf@online.microsoft.com with the following information,
*Include "Followup: <Tomcat IssueID>" in the email Subject.
*Location of the post
*Subject Line
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Regards,

Steven Cheng
Microsoft Online Support

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