RE: Data retrieval questions

Hi Matt,

Considerd the question#6, this issue would be a more Exchanger-specific
problem, if you need a solution to work around this problem, I think it is
better for you if one of our PSS support engineers could work with you.
This may need you submit a support incident in Microsoft PSS (Product
Support Service). As a MSDN subscriber, you have two free support
incidents.

By the way, if the problem is confirmed by Microsoft PSS as a product
issue, PSS won't charge money. Every MSDN subscriber has two free support
incidents. You could use one of them to contact Microsoft PSS. So you don't
need to pay money yet. Surely if the issue is a product issue, you still
have two free support incidents.

For your reference, I attached steps to contact Microsoft PSS here: You can
contact Microsoft Product Support directly to discuss additional support
options you may have available, by contacting us at 1-(800)936-5800 or by
choosing one of the options listed at
http://support.microsoft.com/d-efault.aspx?scid=fh;EN-US;Offe-rProPhone


Thanks for your understanding!

Best regards,

Gary Chang
Microsoft Community Support
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