Put second call on wait

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I have some trouble getting my Dutch thoughts translated to English, so plse
excuse me.

My problem: I use the Julmar TAPI2 with VB .net 2005. Thanks to you guys I
got it all up and running. But one thing does not work.
We have a callecenter that uses my application. When a new call comes in, my
program handles it correctly and the user picks up the phone manually and
starts talking to a customer. Strange thing: when a second call is dispatched
to the users phone, the first call is disconnected and the user gets the
second call immediately.
How do I prevent this, thus set the second call on wait?

In my program I only process events and send no commands whatsoever to the
phone.

Program flow:
Function Init
[...]
line.Monitor()
[...]
end function

Different subs for handling:
- tapiMgr.NewCall (readout the number and look it up in a database)
- tapiMgr.CallStateChanged
- tapiMgr.LineChanged

My first thought is to block new incoming calls after the first new call,
but how that is done, I can not find. Or is there a better way? Maybe a hint
in the right direction?
Thanks!
.

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