Re: Tapi will not Function



"Andreas Marschall [MVP TAPI]" wrote:

"REB68" <REB68@xxxxxxxxxxxxxxxxxxxxxxxxx> schrieb im Newsbeitrag
news:53128C7E-4608-42BE-999C-4FC19DCBD463@xxxxxxxxxxxxxxxx
I have tried an ActionTec 56 K External Modem that I used in the past with
Talking Caller ID. I have tried a Zoom 56K V.92 V.90 Modem That I think I
used in the past. The box reads Fax, Video Conferencing, Caller ID, On Board
Speaker, Modem on hold. I now cannot get it to recognize Tapi in
TalkingCallerId or CallClerk or Phone Tray or others. It finds the modem and
the Com but I really need the other functions in CallClerk.

***,
do say that it once worked a now stopped working?
If so, what did you change?

To analysze the issue top down:
- are you sure the CallerID feature is enabled by your Telco?
- does CallerID work with a phone that supports it?
- you may want to check the ModemLog whether there is any CallerID info.
Please post the ModemLog for an incoming call.
See my TAPI and TSPI FAQ:
Q: What is the ModemLog ?
http://www.i-b-a-m.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm#_Q:_What_is_12

BTW are those apps you mentioned using TAPI or are they accessing the modem
directly via COM port?
In the latter case your issue is OT here.

--
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK
TAPI / TSP Developer and Tester
My TAPI and TSPI FAQ:
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
My Toto® Tools (a collection of free, mostly TAPI related tools):
http://www.i-b-a-m.de/Andreas_Marschall's_Toto_Tools.htm
TAPI development around the world (Frappr! map):
http://www.frappr.com/TAPIaroundTheWorld
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This was working previously with the Zoom modem. I bought a new Barebones
motherboard with a Pentium 4 chip and installed my hard drives and then
installed Linux and Windows on a new 160Gig drive and installed 1 Gig memory.
Linux works great and Windows XP works in all but the caller ID phase.
Caller ID is working on the line as I have it on the Phone and on Dish Network.
Below is the Modem Log. for the Zoom V.92 V.90 PCI Fax, Voice,ect Model 3025
ATQ0V1E0 - OK
AT+GMM - +GMM: HCF V.92 56K Data Fax RTAD PCI Modem
AT+FCLASS=? - 0,1,8
AT#CLS=? - COMMAND NOT SUPPORTED
AT+GCI? - +GCI: 100
AT+GCI=? - +GCI: (00-FF)
ATI1 - 255
ATI2 - OK
ATI3 - 173.038.000.000
ATI4 - Zoom HCF V.92 56K Data,Fax,RTAD PCI Modem
ATI5 - 256
ATI6 - DP Rev P8773
V92 SPX RAM Ver 68
V92 CTL RAM Ver 68
ATI7 - 255
ATQ0V1E0 - OK
AT+GMM - +GMM: HCF V.92 56K Data Fax RTAD PCI Modem
AT+FCLASS=? - 0,1,8
AT#CLS=? - COMMAND NOT SUPPORTED
AT+GCI? - +GCI: 100
AT+GCI=? - +GCI: (00-FF)
ATI1 - 255
ATI2 - OK
ATI3 - 173.038.000.000
ATI4 - Zoom HCF V.92 56K Data,Fax,RTAD PCI Modem
ATI5 - 256
ATI6 - DP Rev P8773
V92 SPX RAM Ver 68
V92 CTL RAM Ver 68
ATI7 - 255
ATQ0V1E0 - OK
AT+GMM - +GMM: HCF V.92 56K Data Fax RTAD PCI Modem
AT+FCLASS=? - 0,1,8
AT#CLS=? - COMMAND NOT SUPPORTED
AT+GCI? - +GCI: 100
AT+GCI=? - +GCI: (00-FF)
ATI1 - 255
ATI2 - OK
ATI3 - 173.038.000.000
ATI4 - Zoom HCF V.92 56K Data,Fax,RTAD PCI Modem
ATI5 - 256
ATI6 - DP Rev P8773
V92 SPX RAM Ver 68
V92 CTL RAM Ver 68
ATI7 - 255
Below is the Log of TalkingCallerID as it does the modem search.
Found TAPI device:
This TAPI device was saved as the CID, block, dial and pager devices.
Found TAPI device:
This TAPI device was saved as the CID, block, dial and pager devices.
Found TAPI device: RAS PPPoE Line0000
This TAPI device was rejected as a valid caller id device.
Found TAPI device: RAS VPN Line 0
This TAPI device was rejected as a valid caller id device.
Found TAPI device: WAN Miniport (L2TP)
This TAPI device was rejected as a valid caller id device.
Found TAPI device: LPT1
This TAPI device was rejected as a valid caller id device.
Found TAPI device: IPCONF LINE
This TAPI device was rejected as a valid caller id device.
Found TAPI device: H323 Line
This TAPI device was rejected as a valid caller id device.

Com Port # 1 has been opened.
No Modem was Found on Com Port # 1.
No Rochelle Caller ID Plug found on Com Port # 1.
No Whozz Calling box found on Com Port # 1.
No Whozz Calling? 2 found on Com Port # 1.

Com Port # 2 could not be opened.
Com Port # 3 could not be opened.
Com Port # 4 has been opened.
Modem Found on Com Port # 4 - NOT saved into the general settings.
Waiting 3 seconds for modem to reset before testing for CID string. . .
Testing modem for CID initialization string of: AT#CID=1. . .
Testing modem for CID initialization string of: AT+VCID=1. . .
AT+VCID=1 tested successfully - NOT saved in the general settings.

Com Port # 5 could not be opened.
Com Port # 6 could not be opened.
Com Port # 7 has been opened.
Modem Found on Com Port # 7 - NOT saved into the general settings.
Waiting 3 seconds for modem to reset before testing for CID string. . .
Testing modem for CID initialization string of: AT#CID=1. . .
Testing modem for CID initialization string of: AT+VCID=1. . .
AT+VCID=1 tested successfully - NOT saved in the general settings.

Com Port # 8 could not be opened.
Com Port # 9 could not be opened.

Enter your settings using the various tabs above
or click 'Close' if you are done with the settings.
------------------
It tests it successfully and I can save it but get a message when I save.
ERROR: This device does not appear to support the answering machine features
even though they are enabled. Make sure you have a voice modem with the
latest modem drivers.
I know just enough about this to be dangerous and hope one of you can help
me. I have a need for the caller id and voice.
Thank You
*** Barmann
.

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