Re: "Edit Users..." Menu Item Disabled in Telephony Management Snap-In



Thanks, Andreas. I'm still struggling, but just to give you all an update...

Running "tapicfg show" revealed that I had no Active Directory TAPI
application directory partitions (See "TAPI and Active Directory"), so I ran
"tapicfg install" and successfully installed one. But this didn't change a
thing as far as being able to access "Edit Users..."

I then discovered the tsecimp utility so I figured maybe I could use it as
an alternative to the "Edit Users..." command. So I created a test XML file
and ran "tsecimp -v" to verify the XML, but received the following message
in the resulting error log:

"The device with address 316 can not be remotely assigned."

I get the same message for any address, including the ones exposed by the
TSP's that come with Windows.


Tony


"Andreas Marschall [MVP TAPI]" <Andreas.Marschall@xxxxxxxxxx> wrote in
message news:ux5vInUHHHA.1188@xxxxxxxxxxxxxxxxxxxxxxx
"Anthony M. Davis" <tony@xxxxxxxxxxxxxx> schrieb im Newsbeitrag
news:OB0EOEPHHHA.1252@xxxxxxxxxxxxxxxxxxxxxxx
I've set up a Windows 2003 Server machine as a Telephony Server and
changed
the logon account for the Telephony service from LocalSystem to a domain
account with Administrative privileges on the local machine (as described
in
"HOW TO: Install and Configure Telephony Server for Client Access.")

However, I'm unable to assign users to lines using the method outlined in
"To assign a telephony user to a line or phone" because the "Edit
Users..."
menu item in the Telephony MMC snap-in is disabled. I even temporarily
bumped up the service logon account to Domain Admins, but same result.

Why is this bugger disabled? (BTW, it's disabled for ALL providers, not
just
the the third-party TSP I've been working with.)

Anthony,
a similar issue was discussed here before but AFAIK there was no solution
reported:
http://groups.google.com/group/microsoft.public.win32.programmer.tapi/browse_thread/thread/777efd74442e4fd1/3b313acae3e0de41

--
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK
TAPI / TSP Developer and Tester
My TAPI and TSPI FAQ:
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
My Toto® Tools (a collection of free, mostly TAPI related tools):
http://www.i-b-a-m.de/Andreas_Marschall's_Toto_Tools.htm
TAPI development around the world (Frappr! map):
http://www.frappr.com/TAPIaroundTheWorld
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