Re: how to write TAPI Abstraction layer

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From: Grant Schenck (schenckg_at_optonline.net)
Date: 11/16/04 

Date: Tue, 16 Nov 2004 14:13:56 -0500

Do you have a list of the capabilities the CRM application will need
from the abstraction layer? Seems like you'd want to start with that. 

--
Grant Schenck
Grant Schenck Software
schenckg@optonline.net
http://grantschenck.tripod.com
"Sumanta" <chandsumant@hotmail.com> wrote in message
news:e222cc65.0411160100.71b6de21@posting.google.com...
> Hi Andreas,
>             this is my first message to this group. i have been
> struggling with tapi for few days now. i have worked with Dialogic
in
> some small applications. mainly IVRs and Voice Mails. but i have
> mostly used third party controls like Artisoft's Visual Voice Pro
etc.
> now i have started experimenting with TAPI recently. i have written
> one small ActiveX control in VB6 using TAPI 1.4 and 2.1 with basic
> telephony functionalities like making call,answering call, DTMF
> detection, playing and recording wav files over the telephone lines
> etc. but my current requirements is that i have to write an
> abstraction layer kind of a thing using TAPI. we have a CRM
> application. this CRM application must use this abstraction layer
and
> be able to be integrated to any TAPI compliant swith or PBX for
making
> calls and receiving calls etc. what is the best way to do this
> according to you? is there any other way out? please guide me in
this
> respect. the application must be written in VC++. please help me
> out....
>
> regards,
> Sumanta

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