Re: Possible to intercept a call with tapi
From: Jeroen van Langen (JeroenL_at_orcavoice.nl)
Date: 08/18/04
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Date: Wed, 18 Aug 2004 12:06:42 +0200
U, i think my pbx doesn't support it.. (Alcatel OmniPCX e-business)
My idea was to intercept a running conversation and redirect/transfer it to
an other line.
Because the caller is connected to a vrs (saying : 'All operators are busy,
please wait')
But when there is an operator available, i want to intercept a call even
when it's connected to the vrs.
So i tried it with lineSetupTransfer..
but i receive an invalid callhandle :(
<# delphi 6.0 #>
res := lineSetupTransfer( hcall, @ConsultCall, nil );
if res > 0 then
begin
// save res in a record with the hcall, ConsultCall
end;
// on the reply i'll check what state:
res := lineDial( ConsultCall, pchar( Number ), 0 );
// res will be negative here! :(
tnx, in adv.
Jeroen
> Sounds like the TSP for the PBX does not support this - what PBX are you
> using?
>
> Also - would you do the operation from the xetension with the active
> call, or from another extension (ie the one you'd like the call to end
> up at)?
>
> regards
> /Johan Myrberger
>
> Jeroen van Langen wrote:
> >
> > Hi Grant!
> >
> > I've tried it with lineBlindTransfer but i receive the error :
> > LINEERR_OPERATIONUNAVAIL
> > My question is, doesn't the pbx support it? or is it something with my
line
> > doesn't allow it...
> > Are there any alteratives?
> >
> > greetz,
> > Jeroen.
> >
> > > lineBlindTransfer() if supported by the vendor should allow you to
> > > redirect a call on a controlled device assuming the call is connected.
> > > --
> > > Grant Schenck
> > > Grant Schenck Software
> > > schenckg@optonline.net
> > > http://grantschenck.tripod.com
> > >
> > > "Jeroen van Langen" <JeroenL@orcavoice.nl> wrote in message
> > > news:10i3gnqa2opqf09@corp.supernews.com...
> > > > Hi there!
> > > >
> > > > Is it possible to intercept a running conversation on a pbx and
> > > 'redirect'
> > > > it to an other line?
> > > > Can't redirect it, because redirect is only possible while the call
> > > is nog
> > > > answered.
> > > > Is there something else to intercept it?
> > > >
> > > > Jeroen.
> > > >
> > > >
> > >
> > >
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