Re: Outlook 2007 Message Store installation on Vista (User Control On)

Try getting a procmon trace of your scenario and look for file/registry
access failures.

"Tom" <tom@xxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:uF1kHgaRJHA.3932@xxxxxxxxxxxxxxxxxxxxxxx
Hi All,

We have designed an Outlook add-in, message store and transport. We
install this on all operating systems (2000, XP, Vista) and Outlook
versions 2002, 2003 and 2007. We have an issue with installing our
applciation when our target is Outlook 2007 and Vista is in the protected
mode (User Control On).

The issue boils down to adding our email account. We bring up the "Add New
E-mail Account", select "other" and then our service which will generate
an error. The actual dialog to add the email account information is
located in our Message Store DLL which is installed in the Windows
System32 folder. The error message is as follows.

"The account you added is not fully configured. It might not work properly
until re-configured correctly."

We can get every thing to work properly - and there are no errors at all -
if we run Outlook as an administrator and add our email account.
Unfortunatley our installation is going to be pushed onto huge corporate
networks and we need a way to seamlessly install our add-in, message
store, and transport without any warnings or errors.

We are soliciting advise and any thoughts anyone might have before we
start modifying our installation process.

Thanks in advance,

Tom -



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