Re: XP Update causes product faults - DLLCache??

From: hector (nospam_at_nospam.com)
Date: 06/13/04


Date: Sun, 13 Jun 2004 16:16:43 -0400

Thanks Phil for your input.

Don't know. Unfortunately, I was not able to get a dr.watson log from the
customer (he sent it to Microsoft instead). I am going to see if it is still
in his system32 directory.

As I noted to Ivan, DLLCACHE is only mentioned here because that is what
Microsoft first told the customer to do (restore it). So based on that
recommendation, I can only assume the "possibility" of a new known issue
with the XP update, enough for MS to justify the suggestion to the customer.

But this did not work for the customer (he wasn't sure if he did it right)
so he restored to his previous day backup and is now back in operation.
That doesn't help none of us. :-) If DLLCACHE is the culprit, I need to
find out what is it about this backend OS hidden transparent "'should not
change anything" concept that our Win32 system doesn't like or has a
problem with. We do no kludging except a ODBC wrapper pre-load which was
disabled by default nearly 2 years ago.

Thanks

-- 
Hector Santos, Santronics Software, Inc.
http://www.santronics.com
"Phil Wilson" <pdjwilson@nospam.cox.net> wrote in message
news:Ok74V0WUEHA.3332@TK2MSFTNGP12.phx.gbl...
> I'm pretty sure WFP writes an event log entry when SFC restores a file to
> the correct version from the Dll Cache. Anything there?
>
> -- 
> Phil Wilson
> [MVP Windows Installer]


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