Re: about device install error

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Thanks for your informations.

I checked Devic Manager Error Message.
Our device's error code is 28( CM_PROB_FAILED_INSTALL ).

I tried to show Device Manager Details Tab
by "set DEVMGR_SHOW_DETAILS=1".
But I think everything didn't change.

I think Device Manager Details is enabled by default.
I can look Device Instance Id and Hardware Ids, and so on.

I used only Hardware wizard.
I didn't make installer for our device installation.
Because I think SetupApi logs Level didn't work in my case.

Shinji

"Arkady Frenkel" <arkadyf@xxxxxxxxxxxxxxxx> wrote in message news:uBDCsEfkFHA.3064@xxxxxxxxxxxxxxxxxxxxxxx 
You can download SetupApi doc from
http://www.microsoft.com/whdc/driver/install/setupapilog.mspx
to implement Pavel's advise
Arkady

"Pavel A." <pavel_a@xxxxxxxxxxxxxxx> wrote in message news:8C492F5D-9A0A-4256-99CE-D218B1E40D41@xxxxxxxxxxxxxxxx
"shinji watanabe" wrote: 
Hi All,

We are developping Image stream driver( like UsbIntel sample ).

Our device can't install in some PC.

I tested by NEC LC700/4.

I can't install device driver on Windows XP Home Edition SP2 japanese.
But I can install device driver on Windows XP professional SP2 english.

I have no idea Why our device fail.

Please tel me any documents about this fact.

Shiji 

Please turn SetupAPI logging on and then check setupapi.log file for any
error messages.  Instructions  are in the DDK documentation; section
"Troubleshooting device installation".

Regards,
--PA




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