Re: Recommendation for database access

> This application was running fine for over a year. All of the sudden, the
> client started to get errors that said that the database was in use by
> another user and couldn't be opened.

Ask them questions:

1) Are they all experiencing this problem or does it happen to be a
particular user(s) or a particular PC(s)?
2) If it is a few PC(s) find out if anything has changed recently on the
PC's, other than the new antivirus program
3) Ask them if they could try using your product with the antivirus
disabled. Does it suddenly rework?
4) If the antivirus product is enabled, is it enabled to scan all disk
access? If so, can the database be excluded from the scanning (usually you
can).

Stephen Howe


.

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