Re: MCNGP.com Status
- From: "Consultant" <consultant_mcngp@xxxxxxxxx>
- Date: Wed, 28 Dec 2005 07:35:19 -0800
yes, but read the fine print.
99% up time spread over a thousand years and they are dead on
"TechGeekPro" <%username%@xxxxxxxxx> wrote in message
news:Xns9739EC339FA7Etgp@xxxxxxxxxxxx
> From AffordableHost's Website (there's is still up):
> http://www.affordablehost.com/content.php?page=moneybackguarantee
>
> -------------------------------------------------
>
> 99.9% Uptime Guarantee
> Affordablehost.com does not simply claim to offer uptime guarantees. We
> offer a real uptime guarantee policy with compensation for failures. Most
> hosting companies have vague or incomplete uptime guarantees regarding
> monitoring, uptime statistics and compensation. Affordablehost.com
> explains our responsibility to our clients.
>
> Network Uptime
> Affordablehost.com guarantees that the network will be available 99.9% of
> the time in a given month, excluding scheduled maintenance. If we fail to
> deliver 99.9% network uptime, we will credit you 10% of the monthly fee
> for each 30 minutes of downtime (up to 100% of your monthly fee). Network
> downtime is when a customer is unable to send and receive data on an
> Affordablehost.com server, due to a failure of routers, switches, cables
> or bandwidth at Affordablehost.com. This does not include external
> networking failures and services or software running on your server. We
> measure network downtime from the time the trouble ticket is opened by a
> customer to the time the server is available to send and receive data.
>
> Hardware Uptime
> Affordablehost.com guarantees that your server hardware will be available
> 99.9% of the time in a given month. If we fail to deliver 99.9% hardware
> uptime, we will credit you 10% of the monthly fee for each 30 minutes of
> downtime (up to 100% of your monthly fee). Hardware downtime is when an
> Affordablehost.com server is unable to send and receive data due to faulty
> equipment. We measure hardware downtime from the time the trouble ticket
> is opened by a customer to the time the server hardware is available to
> send and receive data.
>
> -------------------------------------------------
>
> Good thing they added that "up to 100% of your monthly fee" clause or
> they'd owe a lot of people a TON of money. The way I figure it, the server
> has been down for over three days now. There are 48 30 minute periods in a
> day. 48x3=144. If the monthly fee is, well, lets just say it's $10 per
> month. 10% of $10 is... well, um, gee my math stinks. Oh yeah! $1, right?
> So *if* they didn't have that little clause in there, they'd owe a BUNCH
> of their customers upwards of $144. Assuming of course they restore the
> server tonight. I'm holding my breath.
>
> --
> TGP MCNGP #100100
> http://techgeekpro.mcngp.com
> I may be an alcoholic, but at least I ain't no quitter.
.
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