Re: Advice for developer working under network admin

WKidd
Date: 08/12/04 

Date: Thu, 12 Aug 2004 18:17:42 -0400

This is a $1 million+ project based on SEI CMM Level III? Why only one
developer and why is the network admin delegating project tasks. Sounds more
like a mom and pop operation. I know that sometimes sub-contracted projects
for government departments (smells like one) can fall between the cracks
when program managers focus their attention on other more high profile and
interesting projects they have going.

"Jen" <Jen@discussions.microsoft.com> wrote in message
news:9D692F21-E775-4475-B99C-A0ACD5E1E921@microsoft.com...
> Let me preface with - I am glad to have a job in today's market.
>
> Background- I am an experienced developer with big project ($1 million+)
> SEI CMM Level III, Rational Unified Process, etc etc etc. Got MCBDA, MCSD
> and Oracle certs, the whole nine-yards... I joined a company last year to
> assist in an ERP implementation. I am the only developer on staff. I
work
> on-site under the network admin. Network admin is a promoted help
> desk/hardware pro, less time in the field, currently working on certs,
> learning how to manage, etc. Nice person, ok network skills, clueless on
> database and applications both development and maintenance. Also doesn't
> delegate the tasks they don't know about - instead waits until something
> breaks and calls outside vendors for help.
>
> I need advice on how to communicate with this person.
> Issue 1) Back Ups
> I have tried to explain multiple times that point-in-time recovery for
> database back ups are not just a file copy of the previous night's backup
> file...they involve tran logs etc. The person just doesn't get it or just
> doesn't see the importance of implementing. Still running Simple Recovery
on
> live production data. Hardware has failled twice in past six months.
Network
> admin believes back ups is their deal and has a "you stick to code"
attitude.
>
>
> Issue 2) Application Support Priorities
> When issues arise that are unrelated to network, they are ignored.
Examples
> would be a user reporting an application is taking 32 hours to run a
report
> that should take 5 minutes tops or disk space runs out on the server. This
> happens about once or twice a month. I mention implementing disk quotas or
> writing up little batch scripts I can run from jobs to send alerts when
disk
> space is low before it runs out. The advice is ignored and nothing is
done
> about it. In the meantime, end-users are frustrated at IT and rightfully
so.
> Sometimes I do know the types of things could help the situation but I
don't
> have the authority to do them.
>
> Help!!!! How do I resolve this??? Multiple conversations, emails etc.
just
> have not gotten valid points across...if email were taking 32 hours to
open,
> that person would be right on it! Uuuggghhh.......

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