Re: Issues with unique object IDs in persistence ...Database gets b0rked. ...Customer finds program stopped working properly. ... An actual argument to support it would be far more interesting than another random personal attacks. ... Why do you think the DB would be bulletproof, uncorruptable even by bugs in the client code? ... (comp.lang.java.programmer)
Re: Migrating SBS servers ... I have not passed on the cost of a MS or any other support call. ... think the customer pays me for a solution to the problem. ... AND pay for the support call, or for them to pay me for the diagnoses, ... (microsoft.public.windows.server.sbs)
Re: VS 2003 Very Slow ... charges that are ordinarily incurred for support calls may be canceled ... This implies to me if you find a NEW problem you still pay $250 for the provilege of telling MS about their mistake. ... part is there if a bug tht is unrelated to an issue the call is about gets discovered or if customers raise several issues of which just one is a bug and the others are unrelated. ... But paying for customer support makes us pay for the privilege of de-bugging your software. ... (microsoft.public.dotnet.languages.vc)
Re: Windows Genuine Disadvantage ... another who told me there was only email tech support at Microsoft only - no phone support - which having delete with some very good tech support by phone in the past I knew was Bull. ... Spent the next 1 1/2 hour on the phone while the tech tried to fix the product key issue and failed. ... At this point signed off with MS Support, leaving case open, because I had to install SP3 and MSIE 7. ... These products are written sloppy, support articles are written obtusely or reference completely off point topics, Microsoft support for WGA are contracted out to untrained, unknowledgable personnel who are apparently trained to lie to the customer.... (microsoft.public.windowsupdate)
Re: Windows Genuine Disadvantage ... Discovered that the latest WGA "update" failed to install.... Tried calling WGA support to be treated extremely ... was no product key in the System properties anymore. ... What value added did We the Customer get out of this ... (microsoft.public.windowsupdate)
