Re: W2K SBS Cals won't re-install
- From: John Mc <JohnMc@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 6 Nov 2008 04:45:01 -0800
Hi Michael,
I administered the server until I performed the final data archive, then I
turned it off about three years ago (in a few weeks time actually)
Server hardly missed a beat in the time in use.
Old Boss has just opened a new office so I initially copied all business
data from it which was about threemonths ago, when one HDD in a striped array
went faulty and took out the raid array. (Its an Intel Server Board which
Idon't think can have the mac addresses changed.)
I didn't do the original install though, the boss paid for it to be loaded
by a company. I just took over support after 15 minutes training.
The only thing I did after the drive failure was replace the HDDs and raid
card. Couldn't restore as stated previously, so thought a total reload was in
order, but without the raid and tape drive (HDD on standard IDE, one system
drive, a data partition and a second drive to backup to overnight, then a
copy to an external drive during the day.)
This was when the CALs wouldn't load, and thanks to help from other
communiity members I have discovered this problem where the CAL setup
progrram reports a fictitious MAC every time, which is probably where the
dodgy MAC came from.
Incidentally, if you run setup -v with the disk in any 2k or XP box, it will
report the details and in my desktop it still gave a different MAC address
every time.
Unfortunately the server guys where I work are unable to help as we have a
replace the server antotal reload policy (company has about 2000 servers in
about 100 locations hence their reasoning.)
I think I will need to place a call to MS although there is a MS technical
guru giving a pesentation about W2k8 sbs in about three weeks time so I might
ambush him about it.
I will be installing the box with the 5 cals as outlook web doesn't consume
CALS and there are only two people in the office at the moment, and only one
or two might VPN in to do some file work. Gives me time to sort out the
problem.
Kind regards,
John
"Michael Jenkin [SBS-MVP]" wrote:
Is it possible in the Nic driver or settings that someone has applied an.
alternative mac address ?
ipconfig would see that however, hardware might see the real address
... just curious
John Mc wrote:
Thanks for the quick reply Merv.
I have run a:\setup -v with a curious result. Every time I run it, I get a
different MAC address showing (the current machine's MAC). Weird.....
Ipconfig shows the correct MAC addresses (never changing)
When I Ping both interfaces, then arp -a (from a client machine) I always
get the same MAC addresses.
Tried in safe mode as well with the same results (changing curent MAC address)
Even ran it on my XP box and it still changes the MAC of the current
interface.
The other interesting thing is that the MAC used at install time does not
actually exist (there is no company with MAC address 387320)
Guess I'll need to ring MS unless there are other suggestions... Funny thing
is, I will have to ring the next time this happens as will cos the setup
application is generating random MAC addresses...
Cheers
"Merv Porter [SBS-MVP]" wrote:
How to View Information About Small Business Server Client Add Pack Diskette
Usage
http://support.microsoft.com/default.aspx?scid=kb;en-us;247944
See what the setup program says it thinks is the Mac address for the CALs
(the CALs are tied to the SBS internal NIC MAC address when they are
installed).
You should have 2 NICs in your SBS 2000 server, one can be referred to as
"internal" (for SBS LAN use), the other "external" (attaches to your router
or broadband modem). When you reinstalled, did you use the same NIC for the
internal NIC as was previously used in your original install?
Also, the CALs must be either applied in the order they were installed or
you can simply use the last CAL pack that was installed. If you have two
floppies, try both to reinstall the CALs.
SBS2000: Add Pack disk cannot be applied because your network adapter is
inaccessible
http://support.microsoft.com/default.aspx?scid=kb;EN-US;300892
--
Merv Porter [SBS-MVP]
============================
"John Mc" <JohnMc@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8DB69CB0-072F-460A-885B-BB66F7A7FA81@xxxxxxxxxxxxxxxx
Hi all,
Previous boss has a W2K SBS, plus 2 x 5 CAL packs.
Striped HDD failed, lost raid controller.
Installed new HDD on Pimary IDE controller.
None of the restore attempts have worked (using ERD, tape disaster
recovery
etc)
I re-installed w2K SBS from scratch but when trying to install the CALs, I
get a message stating the installer could notfind the MAC address. Note
that
the onlydifference to the hardware is the onboard raid is disabled and
removed the SCSI card for the tape drive (no longer used)
Is this an experience that any-one else has had?
I contacted support and they want to charge $390 for something that should
just work.
Advice appreciated.
Cheers all.
--
Michael J. Jenkin MVP - SBS, MCP, Small Business Specialist, Senior
Systems Engineer
Visit http://www.mickyj.com
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