Re: Email collected by POP connector but not being delivered

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Ant help here Andy?

The POP3 Connector May Not Deliver Mail to Users
http://support.microsoft.com/kb/325464

Any errors in the Event Logs?

Have you re-run ICW?

Have you checked the Badmail, Pickup and Queue folders at:
C:\Program Files\Exchsrvr\Mailroot\vsi 1

Is the antivirus software on the server flagging and then deleting (or
quarantining) the POP3 mail?

--
Merv Porter [SBS-MVP]
============================

"Andy Desborough" <AndyDesborough@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:F9F2AB8D-4BDD-43C6-93E3-359357161742@xxxxxxxxxxxxxxxx
Hi all,

I have a customer whose POP3 connector is picking up the email from a
global
POP3 mailbox, collects the messages but none of it is being delivered to
the
users' mailboxes. It has been working fine for years up until this
morning. I
have upped the logging to max and it appears to collect the messages ok
but I
have no idea where they are going. Obviously this is quite a problem as
it's
all going down a black hole effectively. Please see the event viewer
entries
below.

Would really appreciated any help.
Thanks,
Andy


Event viewer messages:

The POP3 agent is going to open the mailbox <postmaster@xxxxxxxxxxxxxxxx>
on
host <pop.clara.net> with the password <{ Secret Password }>. The
authentication method is: Clear Text Password

The delivery service is logging as a POP3 client on port 110

The POP3 host <pop.clara.net [80.168.70.82]> answered our connection with
<+OK CPOP vCPOP_2_3_1 on minos.uk.clara.net Ready for Action>

We have been granted access to <pop.clara.net [80.168.70.82]> logging as
<postmaster@xxxxxxxxxxxxxxxx>

There are 11 message(s) with a total of 4905557 byte(s)

A message was downloaded from the POP3 server. The message ID is:
MSG06072007-183052-1.MMD
(11 of the same messages)

The POP3 session transcript was:
<G>: +OK CPOP vCPOP_2_3_1 on minos.uk.clara.net Ready for Action
<C>: USER postmaster@xxxxxxxxxxxxxxxx
<S>: +OK
<C>: PASS <secret password>
<S>: +OK
<C>: STAT
<S>: +OK 11 4905557
<C> { Downloaded and deleted messages if neccessary. }
<C>: QUIT
<S>: +OK Take it EZ

The shared POP3 accounts have been checked for incoming messages


.

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