Re: Instant Messaging not working

Jeff (and Kevin),

You have to start off with naming the IM application (and version) to
identify what protocols are being used, then whether communications are from
an Internet remote user to the SBServer, from a LAN User to the SBServer,
crossing from the Internet to the LAN, LAN to the Internet, Internet to
Internet but authenticating to a Server in the SBS network or something else.

Believe it or not, every scenario I just mentioned may or may not be
supported and requires different configuration depending on the app you use.

Remember, if you're using Exchange2K IM, you must use the old Exchange IM
Client, not the newer versions.

Also, the error messages you're showing aren't normally associated with
standard IM, are you trying to go across ISA using multimedia?

Summary:
LAT error usually relates to someone using a private address connecting to
the SBServer from the Internet and your LAT contains more than just the
specified address range your LAN is using.

Streaming Media Filter - Should be enabled, verify it is. But, depending on
what you did to trigger this error, maybe it's relevant and maybe not.

Tony



"Jeffery" wrote:

> Yes I am. We are trying to log into the IM used for intraoffice users
> connected to the sserver. When a user attempts to log in it gives a message
> indicating the IM in unavailable - try again later. I posted the error
> messages thinking that it may be related to the IM issue.
> Jeff
>
> "Kevin Weilbacher [SBS-MVP]" wrote:
>
> > Jeff, are you trying to run IM from the server?
> >
> > --
> > Kevin Weilbacher [SBS-MVP]
> > "The days pass by so quickly now, the nights are seldom long"
> >
> >
> > "Jeffery" <Jeffery@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > news:764E1208-E9D3-4E3A-8943-23D1CC27DBDB@xxxxxxxxxxxxxxxx
> > > My instant messaenger is not working. I am getting the following messages
> > > in
> > > the ap[plication log:
> > >
> > > MS web proxy error:
> > >
> > > The ISA Server services cannot create a packet filter 64.124.109.201. This
> > > event occurs when there is a conflict between the Local Address Table
> > > (LAT)
> > > configuration and the Windows 2000 routing table. Check the routing table
> > > and
> > > the LAT to find the source of the conflict.
> > >
> > > MS web proxy warning:
> > >
> > > ISA Server detected a proxy chain loop. There is a problem with the
> > > configuration of the ISA Server routing policy.
> > >
> > > Isa server error:
> > >
> > > ISA Server Control Service discovered a missing application filter
> > > component
> > > (Streaming Media Filter) GUID {473ED0E1-6371-4ED2-9F95-A676B66659A2}. The
> > > application filter cannot be found on this server. Check that the
> > > specified
> > > filter was installed. The error code in the Data area of the event
> > > properties
> > > indicates the cause of the failure.
> > >
> > > Would this have anything to do with it?
> > >
> > > Thanks
> > > jeff G
> >
> >
> >
.

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