Re: Spontanious SERVER shutdown (realy goes off)

From: Jim Behning (jimbehningmvp_at_atl.mindspring.com)
Date: 11/28/04


Date: Sun, 28 Nov 2004 23:26:57 GMT

Is it a brand new motherboard or a "reconditioned" motherboard?

"Eenvoud" <Eenvoud@discussions.microsoft.com> wrote:

>Hello Jim,
>
>the mainboard has already been replaced and automatically reboot is also
>turned off. Thanks for the advice.
>
>Eenvoud
>
>"Jim Behning" wrote:
>
>> You can test it buy unplugging the ups. If the server stays on for a
>> while you might assume the ups is working ok. Better yet attach an
>> accurate multimeter to the ups to monitor the voltage when you unplug
>> it.
>>
>> I had a server recently spontaneously rebooting. Or maybe it was
>> shutting down. There was a swelled capacitor on the motherboard. New
>> motherboard and the problem was fixed. Look over the motherboard
>> carefully to rule out anything visual. Capacitors should be round or
>> cylindrical with no bulges or stuff oozing out of them. Just because
>> they replaced stuff does not mean that they replaced it with good
>> stuff. Get out the flashlight. They did replace the power supply also?
>>
>> Make sure the server is set to not reboot automatically. If it is a
>> blue screen causing the reboot unchecking the reboot automatically
>> will at least hold the errors on screen.
>>
>> "Eenvoud" <Eenvoud@discussions.microsoft.com> wrote:
>>
>> >Hello Jim,
>> >
>> >The UPS is as far as I can see and hear doing well, but tomorrow I put the
>> >Server to another location in the same building without UPS. I know this is a
>> >risk but.... I have to test it this way.
>> >
>> >Eenvoud
>> >
>> >"Jim Behning" wrote:
>> >
>> >> I hope you tested the UPS to make sure it is actually capable of
>> >> keeping the server running for 10 or more minutes. I had one account
>> >> where I heard the UPS clicking in and out a lot. Not just one in a
>> >> while when the ac came on but many times while working on the server.
>> >> Next time I visited I meant to bring a multimeter to read the voltage.
>> >> The ups did not click in at all. The power company installed new mains
>> >> as there was a problem with the old main power feeds.
>> >>
>> >> "Eenvoud" <Eenvoud@discussions.microsoft.com> wrote:
>> >>
>> >> >Hello Susan,
>> >> >
>> >> >thanks for your response. It's not a reboot but the server realy goes off as
>> >> >if someone thaks out the powercord. The only eventmessage that appears is
>> >> >eventid 6008: The previous system shutdown at time on date was unexpected.
>> >> >
>> >> >Eenvoud
>> >> >
>> >> >"Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote:
>> >> >
>> >> >> I've had SBS 2000 in my network here at home for three years. it doesn't
>> >> >> spontaneously reboot.
>> >> >>
>> >> >> There's a hardware issue somewhere or third party software
>> >> >>
>> >> >> What's in the event viewer?
>> >> >>
>> >> >> Eenvoud wrote:
>> >> >> > Hardware:
>> >> >> > HP TC4100 768MB mem.
>> >> >> > 3 x 18 GB SCSI-drives in RAID-5
>> >> >> > 1x NETRAID-1M SCSI controller
>> >> >> > DDS3 tapeunit
>> >> >> > MGE UPS
>> >> >> >
>> >> >> > Software:
>> >> >> > SBS2000 SP4 with Exchange SP3.
>> >> >> > Norton CE 7.6 virusscanner
>> >> >> >
>> >> >> > The server goes off (power off) about 4 to 5 times a day only during office
>> >> >> > hours (07.45 - 18.30). HP already replaced the server by a new one, but
>> >> >> > switched SCSI NetRAID-1M RAID5 controller, 3x SCSI-drives and tapeunit from
>> >> >> > the old to the new one. Today again the server went off twice.
>> >> >> >
>> >> >> > We also replaced the UPS. I also checked remote shutdown rights for some
>> >> >> > users. But these are default. I also check for virusses.
>> >> >> >
>> >> >> > Is there a problem with the Windows software? WHATS wrong or has HP also to
>> >> >> > replace RAID controller, SCSI drives and/or tape-unit?
>> >> >> >
>> >> >> > Who can tell me.
>> >> >> >
>> >> >> >
>> >> >>
>> >> >> --
>> >> >> http://www.sbslinks.com/really.htm
>> >> >> http://www.msmvps.com/bradley
>> >> >> https://www.ecora.com/ecora/jump/pm99.asp
>> >> >>
>> >>
>> >> Jim B. SBS Community Member
>> >> remove the mvp to send email
>> >>
>>
>> Jim B. SBS Community Member
>> remove the mvp to send email
>>

Jim B. SBS Community Member
remove the mvp to send email



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