Re: Spontaious SERVER down (goes off)

From: Eugene Tan (insights-[dropthis)
Date: 11/27/04 

Date: Sat, 27 Nov 2004 12:34:57 +0800

hi,

As the others mentioned, it looks like an issue with the hardware, not
software. I suspect it is the BIOS or some other feature config that
is not standard-fare.

To be sure, trying ruling out an issue at a time. Let's say, disconnect
the UPS signal cable (serial/USB) and let the server run and see if it
doesn't shut down after a day or more - you indicate it shuts down
during office hours. You think you also mean the server runs during
the night and doesn't shut down.

I'm not familiar with this server. Is there a software monitor for the
hardware that is running? That might be causing the shutdowns after
reaching thresholds. IMO the problem is along these lines. A BIOS
update may solve the problem. Or perhaps new a replacement mobo.

Good luck.
Eugene

====================
"Eenvoud" <Eenvoud@discussions.microsoft.com> wrote in message
news:B85A6381-7EE6-4F54-A847-8E62ADB6DBF1@microsoft.com...
> Hardware:
> HP TC4100 768MB mem.
> 3 x 18 GB SCSI-drives in RAID-5
> 1x NETRAID-1M SCSI controller
> DDS3 tapeunit
> MGE UPS
>
> Software:
> SBS2000 SP4 with Exchange SP3.
> Norton CE 7.6 virusscanner
>
> The server goes off (power off) about 4 to 5 times a day only during
> office
> hours (07.45 - 18.30). HP already replaced the server by a new one, but
> switched SCSI NetRAID-1M RAID5 controller, 3x SCSI-drives and tapeunit
> from
> the old to the new one. Today again the server went off twice.
>
> We also replaced the UPS. I also checked remote shutdown rights for some
> users. But these are default. I also check for virusses.
>
> Is there a problem with the Windows software? WHATS wrong or has HP also
> to
> replace RAID controller, SCSI drives and/or tape-unit?
>
> Who can tell me.

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