Re: Trend AV breaks SBS SP1 install

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From: Jim Behning (jimbehningmvp_at_atl.mindspring.com)
Date: 11/24/04 

Date: Wed, 24 Nov 2004 12:59:52 GMT

I am glad things are working for you. A few observations. My servers
are usually up to date with service packs. They may not be up to date
with patches. Some folks mention stopping all AV before installing
patches and service packs. I see that it did no good trying to stop
the AV stuff.

I am a fan of Veritas Backup Exec. I have installed the product on
30-50 servers. Never a problem. On one SBS 2003 the server would not
reboot after installing BE. I have installed BE on a half dozen
SBS2003. I paid for a call to PSS. They suggested the obvious of it
must be BE. I sent an email to Veritas and they sent me an article on
an alternate install method that worked. This was the first and only
time BE has broken a server. Sometimes you just have rotten luck.

"Anna Clark" <anna.clark(remove this)@verizon.net> wrote:

>Hi:
>
>I had followed the install proceedure as documented by Les Connor, that I
>found in a post in this (or maybe the SBS 2003) newsgroup. I used 8085, as
>he suggested.
>
>The break was so annoying that I actually opened a case with MS PSS. Even
>if I had to pay for the case, (which in the end I didn't), I did not want to
>go through the entire install again.
>
>While waiting in the queue for the PSS person, I kept looking for a possible
>cause for the SP install not finishing. Since there was no mention in any
>of the posts about removing or disabling AV software, I had not done it, but
>as a last resort I removed CSM, rebooted and the SP finished.
>
>The word "Relieved" does not do justice to my feelings at that point.
>
>The sever has now been up since Saturday. The error logs, except for W32
>Time, are clean. I don't care about W32 Time, and know how to fix it, just
>don't care.
>
>The entire goal of this install was to reduce spam, and I can report that
>CSM has reduced spam to practically nothing. Some stuff, like "reduce your
>mortgage" gets through, but the are down from 1000's to 10's.
>
>Thanks for being here. The product and the community benefit more than
>anyone can say from the existance of this newsgroup.
>
>Anna
>
>"SuperGumby [SBS MVP]" <not@your.nellie> wrote in message
>news:uQyWfRg0EHA.2716@TK2MSFTNGP14.phx.gbl...
>> I have noticed no effect from Trend, I'm willing to test though.
>>
>> You want SBS2K from CD media and then the latest version of Trend CSM
>before
>> doing further updates, right?
>>
>> "Anna Clark" <anna.clark(remove this)@verizon.net> wrote in message
>> news:#2550sc0EHA.3236@TK2MSFTNGP15.phx.gbl...
>> > Hello Everyone:
>> >
>> > If you noticed my other post about shares lost, you might be aware that
>I
>> > had to reinstall a SBS 2K server over the weekend.
>> >
>> > One thing that I noticed was that I had installed the AV portion of
>> Trend's
>> > CSM suite before connecting to the internet as a precaution.
>> >
>> > Then, when I tried to install SBS 2K SP1 my system refused to finish the
>> sp
>> > install untill I uninistalled the AV software. Disabling it seemed to
>> have
>> > no effect, I had to uninstall it.
>> >
>> > As soon as the unintall was finished and the system rebooted the third
>> > sequence (after SP4 and Exchange SP3) finished and the system became
>> > responsive once more.
>> >
>> > If any one is still documenting SBS 2000 installations you might want to
>> add
>> > this little titbit to your list.
>> >
>> > Thanks for all your help.
>> >
>> > --
>> > Anna Clark
>> >
>> >
>>
>>
>

Jim B. SBS Community Member
remove the mvp to send email

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