Re: External mail unreceived??

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From: Corey B. (corey_bunch_at_yahoo.com)
Date: 08/17/04 

Date: 17 Aug 2004 06:17:08 -0700

Apologize for the ignorance here, but I don't use Outlook for my
client so I'm not extremely familiar with it. Where do I get him to
confirm that his mail is/is not being delivered straight into PST
somewhere on his PC? And if I'm understanding your other question
correctly - yes, we are able to view his mail that comes in before it
gets sucked down to the exchange server.

"William Jay" <whjayg@msn.com> wrote in message news:<ODIa03AhEHA.1644@tk2msftngp13.phx.gbl>...
> Corey,
>
> Could you please check whether that guy set his mail to be delivered
> straight into PST somewhere in his PC? As you mentioned, other users have no
> problem except him. And you can also managed to view his mails before it
> being sucked down elsewhere?
>
> Jay
>
>
> "Corey B." <corey_bunch@yahoo.com> wrote in message
> news:9e9b712e.0408161551.4f92fe53@posting.google.com...
> > I volunteer with a church's technology needs, and one (only one) of
> > their users is currently having a problem receiving external mail
> > (internal mail send/receive works, and sending externally works).
> > Their setup is as follows:
> >
> > -12-15 workstations, almost all running XP & Outlook 2003
> > -1 NT Server, running Small Business Server (unsure of version, but
> > old), and Exchange 5.5
> > -DSL w/ static IP providing connectivity to Internet, internal
> > workstations internally addressed
> > -off-site Web host provides web space and pop3 accounts
> >
> > Mainly because of how the setup was done in the past (dial-up
> > connection, etc.), the current email routing is as follows. Email
> > flows from sender to web host pop3 accounts - MX record points to web
> > host servers, not in-house exchange server. The exchange server then
> > uses a POP3 connector to connect every 15 minutes and suck down the
> > mail, then the mail is routed to the workstations via
> > Exchange/Outlook.
> >
> > Every user can send/receive both external & internal except for one.
> > He can send/receive internally, and can send external mail, but cannot
> > receive external. I know the email arrives at the web host b/c we are
> > able to view it in their webmail program. But after 15 minutes it
> > appears to be sucked down with all the other mail. No error message
> > is ever received by the sender of a message to this user. I couldn't
> > get access to the church server closet to check the NT event log, but
> > I will try soon & post.
> >
> > Any suggestions out there?

Relevant Pages

  • Re: External mail unreceived??
    ... confirm that his mail is/is not being delivered straight into PST ... >> connection, etc.), the current email routing is as follows. ... No error message ...
    (microsoft.public.exchange.admin)
  • Re: External mail unreceived??
    ... confirm that his mail is/is not being delivered straight into PST ... >> connection, etc.), the current email routing is as follows. ... No error message ...
    (microsoft.public.outlook)
  • Re: External mail unreceived??
    ... confirm that his mail is/is not being delivered straight into PST ... >> connection, etc.), the current email routing is as follows. ... No error message ...
    (microsoft.public.exchange.clients)
  • Re: External mail unreceived??
    ... confirm that his mail is/is not being delivered straight into PST ... >> connection, etc.), the current email routing is as follows. ... No error message ...
    (microsoft.public.exchange.connectivity)
  • Re: Either there is no default mail client etc etc
    ... OK created new profile and followed ALL THE instructructions step by step ... No I did not use old .pst ... Still get error message and it keeps poping up even as it receives and sends ... Milly Staples [MVP - Outlook] ...
    (microsoft.public.outlook.installation)