Re: No MS Licence Support 24 / 7??? Client Add On Pack Password Problem

From: Mal Osborne (malcolmo_at_silverfern.com.au)
Date: 07/25/04 

Date: Sun, 25 Jul 2004 22:26:33 +0800

Who told you that?

If you need to reinstall, ring MS, & they will talk you through it. Takes a
few mins on a good day, a few hours on a bad one. I guess strictly speaking
though, if you had an OEM version, & your server needed replacement,
("fried") you would need a new OS, just as you would with any other OEM
software.

Mal Osborne
MCSE MVP Mensa

"Stephen" <paybak@charter.net> wrote in message
news:%23%23LcerjcEHA.4032@TK2MSFTNGP11.phx.gbl...
> Well you are in for a shock here! If you have new hardware (read new
> NIC's)
> you will need to order new CAL's! or replacments at least!
> Found out the hard way last week! When you purchase your replacement
> licence(s) there is only one program that I know that will allow you to
> copy
> it (the floppy - for backup purposes of course)
> CMC2 (and it appears to only work with low speed processors - 200Mhz)
> Microsoft advised me that the licence floppies are locked to the NIC's but
> as my clients machine was "fried" I could purchase the replacement
> software
> for a "nominal" fee
>
> Stephen
> Brisbane, Australia
>
> "Stuart Drabble" <anonymous@discussions.microsoft.com> wrote in message
> news:39f901c47221$a2faf720$a501280a@phx.gbl...
>> OK. It's 9AM on a Sunday morning in the UK. A clients
>> server has gone down. I'm rebuilding a new PC for them
>> ready for 8AM Monday morning. I'm hardly through the
>> install and the Client Add on Pack disk will not allow me
>> to install the clients on this different hardware without
>> a password from MS support.
>>
>> The regular MS support team will be back at work on
>> Monday, at 9AM.
>>
>> Does everyone see the problem here?
>>
>> The product that we have purchased and our timely disaster
>> recovery is now likely to be slowed as a result of
>> Microsofts apparent licence support policy.
>>
>> Is there anybody at Microsoft 24/7 who will solve this
>> problem and not charge for the priveledge?
>>
>> Grrrr!
>>
>
>

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