Re: VPN/Terminal Services
From: CRIS HANNA \(SBS-MVP\) (crishannanospam_at_computingpossibilities.net)
Date: 07/07/04
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Date: Wed, 7 Jul 2004 11:38:26 -0500
Have you tried a firmware update on the router as well??
-- Cris Hanna (SBS-MVP) _____________________ Please only respond in the Newsgroup and not directly to me, so that everyone can share the information "Thomas Kroljic" <tkroljic@covad.net> wrote in message news:e%23BbbtDZEHA.3564@TK2MSFTNGP11.phx.gbl... > Javier, > If I connect a PC directly to the comcast cable modem, everything works > fine. It's not until I throw a router into the mix that the problem starts. > > What's confusing is that the site has been up and running fine for at > least 6 months with the hardware configuration that is now giving them a > problem. > > I'll try lowering the MTU setting on the router if it has one. > > Thanks, > Thomas J. Kroljic > "Javier Gomez [SBS MVP]" <javier_gomez@REMOVE.THIS.engineer.com> wrote in > message news:OqsRPx4YEHA.3892@TK2MSFTNGP09.phx.gbl... > > Does the VPN work at all when you VPN into the SBS box from the comcast > > site? Try using a lower MTU setting in the D-Link router... this might be > an > > issue here. > > > > -- > > Javier [SBS MVP] > > > > << SBS ROCKS!!! >> > > > > "Thomas Kroljic" <tkroljic@covad.net> wrote in message > > news:OcEULf4YEHA.4008@TK2MSFTNGP09.phx.gbl... > > >I have the following environment: > > > > > > sbs 2000 with 2 extra w2k servers that are in TS Application mode. > > > > > > 6-7 remote sites currently VPN/TS into the two w2k servers. > > > > > > > > > This setup has been in place for 2+ years and working fine. > > > > > > Last week, one of the remote sites called saying they could not connect > to > > > the > > > Terminal Server. They said that they were receiving a "time-out" error > > > message. > > > > > > The problem site uses Comcast cable for Internet access. There are 3 > > > computers > > > that simultaneously connect via vpn/ts to access their applications. > > > Again, > > > this has > > > been up and running fine for 6 months at this particular site using a > > > Comcast cable modem connected to a D-Link wirelessrouter.) > > > > > > I did the following trouble shooting: > > > > > > 1) I can connect one of the computers (all three pc's run XP > professional) > > > directly to the comcast cable modem and all works well. But as soon as I > > > put > > > the router back into the mix, the problem occurs. > > > > > > 2) I went out and purchased a new router (one that could handle multiple > > > VPN connections) but again, this would not work. > > > > > > 3) I tested the original router at my home with multiple computer > > > connections and the router worked fine. (I have a DSL conection). The > next > > > day, I brought the router back to the problem site thinking that maybe I > > > missed something when I tested it the other day, but again, the router > > > would > > > not work. (I even set the router back to factor settting thinking that > > > would > > > resolve the problem...nope) > > > > > > > > > Not sure why: > > > > > > a) the site was working fine for 6 months and then all of a sudden the > > > users began having problems connecting using vpn/ts > > > > > > b) more importantly, why would the so called problem router work at my > > > house but not at the problem site > > > > > > > > > I've contacted Comcast, but they will not help out with VPN/TS problems. > > > As > > > long as I can connect to the Internet and one PC can connect via VPN/TS, > > > then everything is working properly in Comcast's mind. I've also asked > > > them > > > if they changed any parameters with the service being provided to the > > > remote > > > location. They said no. > > > > > > I've contacted the folks from D-Link and they weren't much help. > > > > > > Does anyone have any suggestions or thoughts on what this problem might > > > be? > > > Also, should I post this on another newsgroup instead of the SBS > > > newsgroup? > > > > > > > > > Thank you, > > > Thomas J. Kroljic > > > > > > > > > > > >
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