Re: Contact Management System
From: Chris Guimbellot (CGuimbellot_at_FORGETSPAM.hifranchise.com)
Date: 06/30/04
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Date: Wed, 30 Jun 2004 17:23:19 -0400
Andrew,
Thanks for the thought. I appreciate it. Sorry it took me so long to get
back to the group, but its been crazy at work.
Chris
"Andrew H" <ajhpms@hotmail.com> wrote in message
news:eo1nxvnXEHA.712@TK2MSFTNGP11.phx.gbl...
> Outlook's Business Contact Manager doesn't create a shareable database -
> it's strictly per-person, making it unsuitable for Chris's application.
>
> And Chris could spend a fraction of what he would have to spend on new
> hardware/servers/disk subsystems/memory to run Microsoft CRM, never mind
the
> installation and admin costs, and get a professional quality sales/contact
> management system suitable for a small workgroup. GoldMine and its
> equivalents handle off-site users quite respectably.
>
>
>
> "Jeff L" <newsgroupsremoveandunderscore_jeff@availabletech.net> wrote in
> message news:%23nIBPjjXEHA.2664@TK2MSFTNGP09.phx.gbl...
> > Not one mention of the free outlook add on that Microsoft provides.
Funny
> > that.
> >
> > As far as Act goes I have never found one feature in Act that cannot be
> > duplicated in Outlook Especially with Business Contact Manager.
> >
> > As far as MSCRM goes, It is really not intended for businesses under 10.
> > There is a huge amount of administration and customization to fully get
> the
> > advantages that MSCRM offers. It is an exceptional package but only at a
> > critical mass of 10+ users and really I would say 20+.
> >
> > You can use a low end server(current entry level server with 2.4 GHz p4
> and
> > RAID 5 SATA drive plus GAB RAM) with plenty of system bus to run MSCRM
up
> to
> > about 25 users in an SBS config. I would throw hardware at a solution
> rather
> > than splitting out the server until about 75 users. It really keeps the
> > administration down. If you want to max Hardware go for large on die
cache
> > for the CPU. The first component to come of the box is CRM itself which
> > would go on to a Windows 2003 Webserver.
> >
> > Jeff Loucks
> > Available Technology ®
> > Solutions For Professionals ®
> > www.availabletechnology.com
> >
> >
> > "Chris Guimbellot" <cguimbellot@FORGETSPAM.hifranchise.com> wrote in
> message
> > news:uKLx2HeXEHA.2844@TK2MSFTNGP12.phx.gbl...
> > > Andrew,
> > >
> > > Thanks, I was already researching ACT and GoldMine (GoldMine is
looking
> > > promising), but I do appreciate the warning. If I did choose MS CRM,
is
> it
> > > possible to install it on a separate server (or possibly a powerful
PC)?
> I
> > > have that hardware available, and that would solve the problem that
you
> > > mentioned. Thanks,
> > >
> > > Chris
> > >
> > > "Andrew H" <ajhpms@hotmail.com> wrote in message
> > > news:%239gEaDcXEHA.3664@TK2MSFTNGP12.phx.gbl...
> > > > Microsoft CRM is quite a resource hog - you may even end up
> > substantially
> > > > upsizing your server just to get it to run. You might be better off
> with
> > > > some of the "lesser" contact management systems including Act!,
> > Maximizer,
> > > > Goldmine, etc.
> > > >
> > > >
> > > > "Chris Guimbellot" <cguimbellot@FORGETSPAM.hifranchise.com> wrote in
> > > message
> > > > news:uwabxHVXEHA.2408@tk2msftngp13.phx.gbl...
> > > > > Kevin,
> > > > >
> > > > > Thanks for the quick reply. Yes, I am a Microsoft shop (SBS2000).
> > There
> > > > will
> > > > > be 4-6 salespeople and one sales manager that will need access to
> the
> > > > > software. Why do you ask?
> > > > >
> > > > > I like the idea of the offline ability. I'm sure they will need
> > > something
> > > > to
> > > > > that effect.
> > > > >
> > > > > Chris
> > > > >
> > > > > "Kevin3NF" <KHill@NopeIDontNeedNoSPAM3NF-inc.com> wrote in message
> > > > > news:up8sdBVXEHA.2544@TK2MSFTNGP10.phx.gbl...
> > > > > > I like MS CRM, especially since you appear to be in a Microsoft
> shop
> > > > > already
> > > > > > (assuming you use SBS2000/2003).
> > > > > >
> > > > > > MS CRM is pretty user friendly, web-based, but also has the
> ability
> > to
> > > > run
> > > > > > when disconnected for those remote salespeople, using Outlook.
> > > > > >
> > > > > > How many users of this program?
> > > > > >
> > > > > > --
> > > > > > Kevin Hill
> > > > > > President
> > > > > > 3NF Consulting
> > > > > >
> > > > > > www.3nf-inc.com/NewsGroups.htm
> > > > > > www.DallasDBAs.com/forum - new DB forum for Dallas/Ft. Worth
area
> > > DBAs.
> > > > > >
> > > > > > "Chris Guimbellot" <cguimbellot@FORGETSPAM.hifranchise.com>
wrote
> in
> > > > > message
> > > > > > news:uz%23DN%23UXEHA.736@TK2MSFTNGP10.phx.gbl...
> > > > > > > Hello,
> > > > > > >
> > > > > > > I know this is off topic for this forum, but I thought that
> > someone
> > > > > might
> > > > > > > have some answers for me. Word just came down from above that
we
> > > need
> > > > to
> > > > > > > implement a contact management system. Basically, it would be
> used
> > > so
> > > > > that
> > > > > > > the traveling salespeople could keep track of their contacts;
> > > > > preferably,
> > > > > > it
> > > > > > > would also allow them to attach relevant docs, pictures, etc
to
> > the
> > > > > > > contacts. Another thing that we need is the ability of the
sales
> > > > manager
> > > > > > in
> > > > > > > the office to be able to view the information by salesperson,
> > date,
> > > > etc.
> > > > > I
> > > > > > > have no experience in this area, so I was hoping that someone
> > could
> > > > help
> > > > > > me
> > > > > > > get started in my search. I appreciate the help. Thanks,
> > > > > > >
> > > > > > > Chris
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>
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