Re: TS issue

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From: Jeff L (newsgroupsremoveandunderscore_jeff_at_availabletech.net)
Date: 06/02/04 

Date: Wed, 2 Jun 2004 11:43:25 -0400

John,

I think you want to get to the root of the problem. You want to find out if
people are disconnecting the wrong way. Otherwise this will be a frequent
event.

Yes, that would close any active sessions.

Still you should check to see if that is the cause of the issues.

Regards,
Jeff Loucks
       Available Technology ®
            Solutions For Professionals ®
                  www.availabletechnology.com

"John" <john@nospam.infovis.co.uk> wrote in message
news:eqbrNaLSEHA.2216@TK2MSFTNGP12.phx.gbl...
> Would restarting the terminal server help?
>
> Regards
>
> "Jeff L" <newsgroupsremoveandunderscore_jeff@availabletech.net> wrote in
> message news:O1wTpWLSEHA.3012@tk2msftngp13.phx.gbl...
> > John,
> >
> > Your problem most likely is in the way people are disconnecting from the
> > session. They are probably disconnecting by closing the client session
> > rather than logging out. This leaves ghost sessions. You will have to go
> to
> > the terminal services manager and close the inactive sessions.
> >
> > 1) Click Start > Run
> > 2) in the open text box type or paste: tsadmin
> > 3) Click OK
> >
> > For more help using Terminal Services Manager
> >
> > 1) Click Start > Run
> > 2) in the open text box type or paste:
> >
> > hh ms-its:%SYSTEMROOT%Help\TSAdmin.Chm::/ts_adm_h_012.htm
> >
> > 3) Click OK
> >
> > Hope this helps!
> > Jeff Loucks
> > Available Technology ®
> > Solutions For Professionals ®
> > www.availabletechnology.com
> >
> >
> >
> > "John" <john@nospam.infovis.co.uk> wrote in message
> > news:ea9Dl2KSEHA.3056@TK2MSFTNGP11.phx.gbl...
> > > Hi
> > >
> > > One of our remote users who was able to connect to the ts server fine
> > using
> > > ts connection manager until Friday, now gets the message 'Can not
> connect
> > to
> > > the server, the server may be too busy, please try again later' or
> > something
> > > to this effect. How can I trace where the problem is?
> > >
> > > Thanks
> > >
> > > Regards
> > >
> > >
> >
> >
>
>

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