Re: Small Business Server and our Computer Supplier
From: Ken Olson (comexp_at_msn.com)
Date: 03/24/04
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Date: Wed, 24 Mar 2004 17:41:26 -0600
I have experienced exactly the same problem on two SBS2000 installations.
This problem started about 3 weeks ago. My next step was to try Veritas.
Is is possible that a recent SBS2000 Microsoft fix has caused this problem?
"M Scott" <mscott821@yahoo.com> wrote in message
news:4061c10f$1_4@corp.newsgroups.com...
> My experience with the tape failing to reject has typically been issues
not
> directly related to BackUp Exec with one exception I have seen more than
> once:
>
> Somtimes a scheduled job will 'hang', and show some status aside from the
> normal 'scheduled' or 'running' or 'aborted'. If memory serves me I think
> it shows as 'loading' and then stays there indefinitely until either the
> machine is rebooted, which resets the software or you shut down the BE
> service (the more technical approach).
>
> However, you said that the BE software has fixed the 'problem'. Likely
you
> were using the SBS's built in back up program which is really very good -
> seems like the back up job was configured incorrectly and was attempting
to
> backup something that was not accessible or in use, and then perhaps
either
> hanging the job or making it appear hung when perhaps it was just taking
way
> longer than it should.
>
> BackUp Exec is a good program and if you can do so, it would be worth the
> money.
>
> MScott
>
> "Carol" <carol@careandrepair-sl.co.uk> wrote in message
> news:12a0801c411b7$2edcb4c0$a501280a@phx.gbl...
> Hi
>
> We have a Small Business Server and have been
> experiencing difficulties when removing the back up
> tape. The server has to be turned off before the tape
> can be removed. Our IT company have installed for a
> trial period software which has corrected the problem but
> they are now wanting to charge us £315. + VAT for it.
> Surely the Server should work without having to pay
> extra. The software is 'Veritas Backup software and
> media kit, Backup exec windows, small service premier
> v9.1, license open license level B. VIP competitive
> upgrade'. I'm sorry I'm not very technically minded, but
> surely if the server was working and the back up tape was
> coming out, then the server should be repaired (its only
> about a year old) and not have us pay approx £370. on top
> of the original price.
>
> Please help, our manager is off on long term sick leave
> and I have to make a decision about whether to buy this
> software very soon. We are a small company and can't
> justify spending the money
>
>
>
>
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