Re: Virus Problems......

anonymous_at_discussions.microsoft.com
Date: 03/18/04


Date: Thu, 18 Mar 2004 11:52:51 -0800

Thanks for the response.

What about the problem with the Admin password? I can't
access the server at this point. I know, I know.....I
should have had a seperate login other then the Admin,
but i haven't gotten to that point yet. Any suggestions?

Mike

>-----Original Message-----
>I'd probably start by disabling your Internet connection
to prevent any more
>infected files from moving out from your server (or
in). You need to use
>your Exchange AV scanner to get rid of this if it's
showing up on the M
>drive - as they've said, you can't run the ordinary file
system scanner on
>M. You need to scan/clean your Exchange databases,
since that's where the
>virus is, using the Exchange portion of your AV software.
>
>Some of these viruses use their own SMTP engine, and
some use Exchnage.
>That's why you need to do a complete file system scan
AND Exchange-aware
>scan, so that you'll catch files that have been
installed on the system and
>files that are still held in Exchange.
>
>Since I doubt you're opening e-mail attachments on the
server, you must have
>some infected workstations as well. Consider the option
of updating all the
>workstation AV signature files, then pull the plug on
your hub or switch so
>that each server and workstation in your office is
isolated from the others.
>Run at least one virus scan on all of them. Another
thing I'd do is that
>most of the AV companies offer free on-line AV scanners
on their web sites.
>Once you've used your AV program to get rid of
everything you can find,
>reconnect to the Internet and run the online scanner of
a competing company.
>That'll give you a second shot at anything the first
scan may have missed.
>
>And lastly, you need to figure out how it happened that
a virus got by your
>defenses, and increase your security and/or user
training appropriately. No
>one precaution is enough - I ran a virus file myself a
couple of weeks ago,
>and I'm the most paranoid person I know when it comes to
attachments.
>
>
>"Mike" <anonymous@discussions.microsoft.com> wrote in
message
>news:fc6901c40cf9$fbc57bb0$a101280a@phx.gbl...
>> I'm running SBS 2000 along with the Exchange. The
server
>> was hit with multiple virus' recently. The virus' that
>> were quarantined, i got rid of, but i believe that
thier
>> is still a problem.
>>
>> We're being told that our company is sending out
>> malicious emails, when in reality we're not. It's the
>> virus!!
>>
>> Right now, the system's email and internet is running
>> extremely slow. I tried running the "cleaning" utility
>> that i got from symantec, but it tells me that i SHOULD
>> NOT run it on the M:/ Drive. Now, how am i suppose to
>> clean this problem up if i can't run it on the M:/
drive
>> and that's where the virus is?????
>>
>> Also, is it possible that the virus disables/changes
the
>> Administrator password? I can't log in!! What do i do
>> about this?
>>
>> Thanks in advance for any help.
>>
>> Mike
>
>
>.
>



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