Re: remote mail recipients

From: James Sellwood (JamesSellwood_at_microsoft.public.backoffice.smallbiz2000)
Date: 02/12/04 

Date: Thu, 12 Feb 2004 09:42:47 -0000

Can I suggest that you check a few things to do with the users then. You
have a user who is within the domain with an email address of
user@wskfarch.com (don't worry about giving actual details on a public
newsgroup - I wouln't :) ) and this user recevies mail from the ISP. You
have set up a contact with a different email address, say
useraway@wskfarch.com. You have set up forwarding from the users AD account
Exchange settings to forward messages to his mailbox to this contact
address, which can be used whilst he is out of the office, say configured on
a laptop to be downloaded to there from the ISP.

You may have a loop whereby you are downloading mail back to the
user@wskfarch.com and so re-forwarding it out again. Check your ISP email
accounts and AD user account and AD contact.

I would also suggest checking Message Tracking to see if you can follow the
path taken by the message. It may allow you to isolate the problem area. In
Exchange System Manager expand Tools and select Message Tracking Center. In
the search criteria enter the server name and pick the recipient AD user
account, remember to specify a time scale what will pick up one of the test
messages you have sent, or send another now. Click Find Now. In the results
below find the test message and double click on it. This will open another
window showing the message history. Let it work out the tracking and then
follow through step by step what happened to the message. You may be able to
pull up the properties at particular steps.

Try this for the recipient and also try it for a sender who you used to test
the send to that user. That way you will see both ends of the equation.

Hope this helps isolate the problem.

James

"gp" <admin@wskfarch.com> wrote in message
news:102l8ab2so9vk9a@corp.supernews.com...
> > As far as I am aware the SmallBusiness SMTP connector is not a required
> part
> > of the process. If you have just the Virtual SMTP Server available it
will
> > normally work.
>
> Cool... I'll leave it off...
>
> > Firstly check you can connect to an SMTP server through your firewall.
ISA
> > may be configured to block connections through the SMTP Port 25. Try
> > accessing an online SMTP server from one of your client machines:
>
> This worked just fine.
>
> > The settings to check on this are under SMTP Virtual Server Properties:
> > 1) General Tab: IP Address (should be set to at the very least your
> > internal NIC address if not All Unassigned
>
> I have All Unassigned here...
>
>
> > 4) Delivery Tab: Advanced - Domain FQDN is supplied.
>
> Yes. sbs01.wskfarch.local
> The DNS might be in questions here... I have tried to add
smtp.wskfarch.com
> (resides on ISP's machine) as a smarthost with attempt direct delivery
> checked. I have also tried w/o this
>
> > Also I would suggest checking something one other thing at this time.
> > Your domain us called wskfarch.local.
> > In Exchange Service Manger under Recipients > Recipient Policies. If
> you
> > view the Default Policy, what are the settings on the E-Mail Addresses
> > (Policy) tab. I would suggest that here you need
> > SMTP @local
> > SMTP @wskfarch.com
> > X400 c=us;a=;p=wskfarch;o=Exchange; (or something similar)
>
> I have:
> SMTP @wskfarch.local
> SMTP @wskfarch.com
> X400 c=us...............et al.
> with wskfarch.com as the default and the update checkbox cleared.
>
> I keep getting the same response from the exchange server:
> A configuration error in the e-mail system caused the message to bounce
> between two servers or to be forwarded between two recipients.
>
>
>
>
>

Relevant Pages

  • Re: Erroneous E-mails sent entries in Server Usage Report
    ... As far as I can recall, this problem was not present on my own server before ... did previously report outgoing messages correctly in the Usage Report. ... I gave up modifying the default recipient policy years ago and now create my ... Please check the Message Tracking Center. ...
    (microsoft.public.windows.server.sbs)
  • Re: remote mail recipients
    ... on the error message 5.4.6 and found I needed to do a couple things (I'll ... > accounts and AD user account and AD contact. ... > Exchange System Manager expand Tools and select Message Tracking Center. ... > the search criteria enter the server name and pick the recipient AD user ...
    (microsoft.public.backoffice.smallbiz2000)
  • Re: E-Mail Keeps Resending
    ... I think message tracking is enabled by default, but if not, it's in the ... Message tracking event IDs in Exchange Server 2003 ... one recipient, all e-mail in and out is working correctly. ... When POP3 connector downloads the e-mails, ...
    (microsoft.public.windows.server.sbs)
  • Re: Erroneous E-mails sent entries in Server Usage Report
    ... As far as I can recall, this problem was not present on my own server ... Usage Report. ... I gave up modifying the default recipient policy years ago and now create ... Please check the Message Tracking Center. ...
    (microsoft.public.windows.server.sbs)
  • Re: Message Never Arrives
    ... > to the other company's SMTP server. ... seems his email never arrives to the intended recipient. ... >> test message. ... >> We tried another email account in the same company and sent a test message ...
    (microsoft.public.exchange2000.transport)