Re: Some emails not reaching new user; other user cannot open one email
From: Matthew (thetwamNOSPAM_at_yahooNOSPAM.com)
Date: 02/10/04
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Date: Tue, 10 Feb 2004 12:31:02 -0500
For #1: One mystery cleared up, one remains. I was looking for any rule
that might be set up, and I noticed that User2 was logged in as User1. No
wonder she wasn't getting emails addressed to User2!
The remaining mystery for #1 is: why were some emails delayed for a week?
For #2: We started fresh on SBS2K, and although some .pst's were imported
from a separte NT/Exchange 4 system, the email in question was not. But
"corrupted" seems an apt description. I tried moving it to a new folder. I
cannot forward or reply - when I try it just blinks at me. I've not heard
of urlscan, I'll look into it.
Many thanks,
Matthew
"Dave Nickason [SBS MVP]" <gwdibble@NOSPAM.frontiernet.net> wrote in message
news:ecfdEi$7DHA.3052@TK2MSFTNGP09.phx.gbl...
> For #1, what version of Outlook are you using? Are you sure this is not a
> view, filter, rule, or similar issue (or junk mail filtering?). In
Outlook
> 2003, the junk mail filter works on internal mail (a bug IMO), and I've
had
> it filter legitimate internal messages.
>
> For #2, two things come to mind. I had a fair number of messages in
> different folders that I received while on SBS 4.5. When I upgraded to
SBS
> 2000, I could no longer view some of these messages. Apparently they had
> been corrupted somehow in the Exchange upgrade. Sometimes moving them to
a
> different folder would make them readable again, or you could try
forwarding
> to yourself, or deleting and seeing if it can be read in Deleted Items.
The
> second thing is that your OWA issue could be urlscan - if you're
interested,
> check the urlscan log or search technet for issues related to urlscan and
> Exchange server. There's a KB article about changes that should be made
to
> urlscan.ini in an Exchange environment.
>
>
> "Matthew" <thetwamNOSPAM@yahooNOSPAM.com> wrote in message
> news:%23Ad7vP$7DHA.2796@TK2MSFTNGP09.phx.gbl...
> > Hello,
> >
> > Two odd things that are troubling me, that I don't know how to
> troubleshoot:
> >
> > Small Business Server 2000, Exchange Service Pack 3
> >
> > 1) I set up a new user, User1. More than one person says that they sent
> > User1 an email but the user did not get it. Most mail does through. I
> > tracked a message that did not get through by its message ID, in the
daily
> > log in the company.log directory. The log recorded that it got
delivered,
> > but it never appeared in User1's mailbox.
> >
> > I then set up another new account, User2, and I specify in Delivery
> Options
> > of User1 to forward all mail to User2.
> >
> > A few days later, User2 is not receiving some emails. However, emails
> that
> > were sent to User1 but never received, finally get delivered to User2
(and
> > possibly User1 as well), a week later.
> >
> > 2) I noticed that I cannot open a specific email in my mailbox. It's
over
> a
> > year old. I click on it and nothing happens. I try to open it via
OWA,
> > and I get an HTTP 403 (Forbidden) You are not authorized to view this
> page.
> > I do have administrator rights.
> >
> > There's nothing too unusual in the log files. Lots of Symantec Mail
> > Security stopping Novarg/MyDoom. Occasionally we get Warnings (not
> Errors)
> > that two objects in the directory have the same proxy.
> >
> > This is scaring me, does anyone know what's up?
> >
> > Many thanks,
> >
> > Matthew
> >
> >
>
>
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