Re: 440 Login Timeout on OWA

Hi Rob:

Here is one possible fix from MS CSS. Look through this and let us know if you see it does not apply.

<snip>
Based on my research, this issue is related with the anonymous access on
the Exchweb virtual directory. Either anonymous account password is changed
unexpectedly or the anonymous access is disabled. Please use the following
way to check it.

1. Open IIS from the Server Management
2. Expand the Default Web Site and open the properties page of ExchWeb
Virtual Directory
3. In the Directory Security tab, Click Edit under Authentication and
Access Control
4. Please make sure ONLY Anonymous access is select.
5. Check the same settings on the Exchange Virtual Directory and make sure
ONLY 'Basic authentication' is selected
6. If any change, please restart your IIS service and test your issue again.

If the problem cannot be resolved, please use the following steps to reset
anonymous user password.

1. Open Active Directory Users and Computers snap-in and select users
container.
2. Right click IUSR_YourServerName user and click Reset Password??
3. Input a new password, confirm it and click OK
4. Open Server Management and expand IIS console
5. Expand website and right click Default Web Site and then, click
properties
6. In the directory security tab, click Edit??
7. Click Browse button
8. Input IUSR_YourServerName in the box and click OK
9. Input the new password in the Password box
10. Click OK

However, if you use the above steps, you may need to reset the anonymous
account in every virtual directory that need anonymous access. A better
method is listed in the below article

332167 IIS 6.0: HOW TO: Configure IIS to Control the Anonymous Password
<http://support.microsoft.com/?id=332167>
<endsnip>

--
Larry
Please post the resolution to your
issue so that others may benefit.


"Rob" <Rob@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:1B91C7E6-8DDA-4611-8BEE-E67DF1D1D649@xxxxxxxxxxxxxxxx
We have just started experiencing a problem when trying to access Outlook Web
Access using Remote Web Workplace. After logging on to Remote Web Workplace
with a problem, a user who tries to use OWA receives a 440 Login Timeout
error.

I tested with a user logon and can connect to a desktop computer fine. When
I try to use the same user logon to use OWA access I get the 440 Login
Timeout Error.


.

Loading