RE: SBS Monitoring Install : KB555432

Hi Lan.

Thanks for your reply.

I am glad to know the problem was resolved. You did good job.

Based on my experience, to fix error message below :

"The Wizard encountered an error while configuring the monitoring features.
Run Small Business Server Setup re-install the server tools component and
then run monitoring configuration wizard again".

Usually we first need to reset the Monitoring Component. If the problem
persists, we can consider reinstalling the Monitoring component.

To reset monitoring component, please take the following steps:

1. Open Server Management.
2. Click Monitoring and Reporting.
3. Click Set Up Monitoring Reports and Alerts.
4. Click Next and select Reinstall monitoring features.
5. Click Yes to confirm.
6. Follow the steps to complete the task.
7. Then pleas re-run CEICW wizard and then run configure Monitoring and
Reporting wizard to configure the monitoring component.

I'd like to give you more information for your reference:

Migrating Windows Small Business Server 2003 to New Hardware
http://technet2.microsoft.com/WindowsServerSolutions/SBS/en/library/62e2094e
-ad4e-4227-b20e-97a716ed7c861033.mspx

Description of the Windows Small Business Server 2003 Best Practices
Analyzer tool
http://support.microsoft.com/kb/940439

Using Windows Vista and Outlook 2007 in a Windows Small Business Server
2003 Network
http://www.microsoft.com/downloads/details.aspx?FamilyID=46E95C56-1A4C-45BD-
8D69-5F41FF8F1F22&displaylang=en

Backing Up and Restoring Windows Small Business Server 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=487736f8-f6f5-436d-
a82d-0c8d66e2a634&DisplayLang=en

Using Microsoft Exchange Server 2003 Recovery Storage Groups
http://www.microsoft.com/downloads/details.aspx?FamilyID=df144af6-bee5-4b35-
866a-557e25fe2ba1&DisplayLang=en

Documentation by Alphabetical List for Windows Small Business Server 2003
http://www.microsoft.com/windowsserver2003/sbs/techinfo/productdoc/alpha.msp
x

Windows Small Business Server Technical Library
http://technet2.microsoft.com/WindowsServerSolutions/SBS/en/library/4082d695
-2075-4ca0-8af8-99fd04b78b2d1033.mspx?mfr=true

The Official SBS Blog
http://blogs.technet.com/sbs/default.aspx

If you have any problem in further, please don't hesitate to post in our
newsgroup.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
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please "Reply to Group" so that others may learn and benefit from your
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Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<Thread-Topic: SBS Monitoring Install : KB555432
<thread-index: AchNUmJY2QCU8lVXTfuOJggJYACLUg==
<X-WBNR-Posting-Host: 207.46.193.207
<From: =?Utf-8?B?SWFuIFJvYmVydA==?= <Ian-586-dex@xxxxxxxxxxxxxxxxx>
<References: <A5644343-44A4-4195-BDF5-334649236F2E@xxxxxxxxxxxxx>
<5fu9uY4SIHA.4200@xxxxxxxxxxxxxxxxxxxxxx>
<Subject: RE: SBS Monitoring Install : KB555432
<Date: Wed, 2 Jan 2008 07:16:01 -0800
<Lines: 205
<Message-ID: <0C05E33E-2237-4C49-804D-DA497E384958@xxxxxxxxxxxxx>
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<Path: TK2MSFTNGHUB02.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.backoffice.smallbiz:1417
<NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
<X-Tomcat-NG: microsoft.public.backoffice.smallbiz
<
<Hi Robert,
<
<Thank you for your prompt response. I followed your instructions and the
<SBSMonitoring install failed again with the same error, so I ran SBSSetup
<again and the second time it worked and prompted me to apply the service
pack
<when I had finished - so I did KB 885918 (SBS2003SP1).
<The Monitoring wizard now runs, but right at the end when it says
<configuring data source etc, it fails when setting data collection etc...
<
<I re-ran the wizard again, but instead of starting again - I modified
<existing settings and the data collection got a green tick next to it...so
it
<seems to have worked....
<
<I will check the server in 12-24 hours to see if it has collected
<monitoring/performance info.
<
<Hmm... it would seem that I must ignore the error messages and just keep
<installing/modifying until it works ?
<
<Thanks for your help with this problem.
<
<Regards
<
<Ian
<
<
<"v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li" wrote:
<
<> Hi Lan,
<>
<> Thanks for posting in our newsgroup.
<>
<> From your description, I know that you can't install the SBS Monitoring
<> component successfully. If that's not right, please don't hesitate to
let
<> me know.
<>
<> Based on my research, the issue occurs when the Monitoring component was
<> not completely removed. Please check if you have fully taken the steps
<> below:
<>
<> 1. Uninstall the SBS Monitoring component
<>
<> A. Click Start, click Control Panel, and then click Add or Remove
Programs.
<> B. Select Windows Small Business Server 2003 and then click
Change/Remove.
<> The Setup Wizard appears.
<> C. Click Next to start the wizard.
<> D. On the Windows Configuration page, click Next.
<> E. On the Component Selection page, in the Action column, change Server
<> Tools to Maintenance, change Monitoring component to Remove, and then
click
<> Next.
<> F. On the Component Summary page, click Next.
<> G. Click Finish.
<>
<> 2. Remove the Microsoft SQL Server Desktop Engine (SBSMONITORING)
<>
<> 3. Delete Registry Keys
<>
<> A. Delete
<> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
<> B. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
<> Server\SBSMONITORING
<>
<> 4. Delete IIS Virtual Directory
<>
<> A. Open IIS, expand servername, Web Sites, Default Web Site
<> B. Delete Monitoring
<>
<> 5. Rename Folders
<>
<> A. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to
<> MSSQL$SBSMONITORING.OLD
<> B. Rename C:\inetpub\monitoring to monitoring.old
<>
<> 6. Reboot the server, and install the Monitoring component
<>
<> A. In Add or Remove Programs, select Windows Small Business Server 2003
and
<> then click Change/Remove. The Setup Wizard appears.
<> B. Click Next.
<> C. On the Windows Configuration page, click Next.
<> D. On the Component Selection page, in the Action column, change Server
<> Tools to Maintenance, change Monitoring component to Install, and then
<> click Next.
<> E. On the Logon Information page, click Next.
<> F. On the Component Summary page, click Next.
<> G. Click Finish.
<>
<> I am looking forward to hear from you.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <Thread-Topic: SBS Monitoring Install : KB555432
<> <thread-index: AchLHU4e66UQ5wqjShi7ZV3Tw3K6PQ==
<> <X-WBNR-Posting-Host: 207.46.19.197
<> <From: =?Utf-8?B?SWFuIFJvYmVydA==?= <Ian-586-dex@xxxxxxxxxxxxxxxxx>
<> <Subject: SBS Monitoring Install : KB555432
<> <Date: Sun, 30 Dec 2007 11:51:01 -0800
<> <Lines: 46
<> <Message-ID: <A5644343-44A4-4195-BDF5-334649236F2E@xxxxxxxxxxxxx>
<> <MIME-Version: 1.0
<> <Content-Type: text/plain;
<> < charset="Utf-8"
<> <Content-Transfer-Encoding: 7bit
<> <X-Newsreader: Microsoft CDO for Windows 2000
<> <Content-Class: urn:content-classes:message
<> <Importance: normal
<> <Priority: normal
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
<> <Newsgroups: microsoft.public.backoffice.smallbiz
<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.backoffice.smallbiz:1397
<> <NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
<> <X-Tomcat-NG: microsoft.public.backoffice.smallbiz
<> <
<> <Hi,
<> <
<> <I have an SBS server with some issues, which I would appreciate
assistance
<> <with.
<> <
<> <The first issue is that the Monitoring is not working. I have restored
<> the
<> <server to a test machine, and it exhibits the same issues as the live
<> server.
<> < I would like to document a "fix process" for this monitoring issue.
<> <
<> <When attempting to setup monitoring I get the following message :-
<> <
<> <"The Wizard encountered an error while configuring the monitoring
<> features.
<> <Run Small Business Server Setup re-install the server tools component
and
<> <then run monitoring configuration wizard again".
<> <
<> <When attempting to re-install the monitoring compontent I followed
<> KB555432
<> <but would like to point out that the "install" option is not available
<> until
<> <the component has been "removed" first - rebooting inbetween.
<> <
<> <Running the setup - I get an error and looking at the install log under
<> the
<> <monitoring directory /logs :-
<> <
<> <2007-12-30 18:57:44.78 spid3 index restored for msdb.sysjobs.
<> <2007-12-30 18:57:44.78 spid3 index restored for msdb.sysjobsteps.
<> <2007-12-30 18:57:45.60 spid3 Default collation successfully changed.
<> <2007-12-30 18:57:45.62 spid3 Recovery complete.
<> <2007-12-30 18:57:45.62 spid3 SQL global counter collection task is
<> <created.
<> <2007-12-30 18:57:45.64 spid3 Warning: override, autoexec procedures
<> <skipped.
<> <2007-12-30 18:57:51.07 spid51 Error: 15457, Severity: 0, State: 1
<> <2007-12-30 18:57:51.07 spid51 Configuration option 'allow updates'
<> <changed from 0 to 1. Run the RECONFIGURE statement to install..
<> <2007-12-30 18:57:51.15 spid51 Error: 15457, Severity: 0, State: 1
<> <2007-12-30 18:57:51.15 spid51 Configuration option 'allow updates'
<> <changed from 1 to 0. Run the RECONFIGURE statement to install..
<> <2007-12-30 18:57:51.40 spid3 SQL Server is terminating due to
'stop'
<> <request from Service Control Manager.
<> <
<> <I'd like to know how to get monitoring installed and working properly.
<> <I am using SBS2003 with SP1 media and the server has KB832880 applied.
<> <
<> <Regards
<> <
<> <Ian.
<> <
<> <
<>
<>
<

.

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