Re: Event 201 "no license was available" error message

From: Marina Roos [SBS-MVP] (marina_at_roos.nodontwantspam.nl.com)
Date: 02/24/05 

Date: Thu, 24 Feb 2005 19:32:31 +0100

Hi Jan,

Make sure that the users are 'log off and shut down' from the File menu in
stead of just closing Outlook. If they just close it, the license won't be
released. 

-- 
Regards,
Marina
Microsoft SBS-MVP
One of the Magical M&M's
"Jan Kreuze" <JanKreuze@discussions.microsoft.com> schreef in bericht
news:F0B02092-026E-408A-847F-B8BECD2D8971@microsoft.com...
> under "Cause" are two alternatives:
> 1.: On the server, the registry setting for the number of licenses for
> MSExchangeIS is set to an incorrect value.NOTE: If you determine that the
> registry is incorrectly set, call Microsoft Technical Support for
assistance.
>
> 2. upgrade Outlook 98 to 2000 as licensed free from Microsoft while
> upgrading from SBS 4.0 to 4.5.
>
> The latter has been done by us.
>
> This means that we have to contact Customer support, I did this, and here
in
> the Netherlands they confirm it. but they can't support anymore...
>
>
> "Henry Craven [SBS-MVP]" wrote:
>
> > ?
> > http://support.microsoft.com/default.aspx?scid=kb;en-us;277933
> >
> > it walks you through the Fix.
> > I see no ref to having to call PSS.
> >
> > -- 
> > Henry Craven {SBS-MVP}
> > CI Information Technology
> > ----------------------------------------------------
> > Melbourne SBS Users Group
> > http://groups.yahoo.com/group/melb-SBSusers/
> >
> > "Jan Kreuze" <JanKreuze@discussions.microsoft.com> wrote in message
> > news:17951D1C-F8D1-4CC7-8E70-017EC882FD56@microsoft.com...
> > > after fiddling around in the  with the permissions in the
> > > configuration
> > > container it seems that I have the problem as described in the KB
> > > article
> > > Q277933.
> > > According to this article the number of licenses for MSExhangeIS is
> > > incorrectly set. It advises to call Microsoft support for assistance
> > > in
> > > correcting this problem.
> > > Since the support for SBS 4.5 is stopped Microsoft Support is not able
> > > to
> > > assist in this matter.
> > > Is anybody willing and able to tell me how to correct this problem?
> >
> >
> >

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