Re: OWA display is messed up...

From: Rob Pelletier (rpelletier_at_ody.ca)
Date: 08/01/04 

Date: Sun, 1 Aug 2004 12:11:34 -0400

No, this happens strictly when accessing through OWA, and OWA can't be
accessed from inside the LAN, only from outside (router configuration).
Funny thing is, the problem is not consistent - some workstations see the
screen fine, others have the described problem.

As for running CEICW, I ran it, using the previously used settings, and now
I can't access the OWA at all! So I went from having an annoying problem
the user can at least deal with, to having one that's brought him down!

Any ideas?

Rob Pelletier

"Lanwench [MVP - Exchange]"
<lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in message
news:eg8UZ19dEHA.2908@TK2MSFTNGP10.phx.gbl...
> A) Does this happen both inside and outside the LAN?
> B) Did you try re-running the CEICW?
>
>
> Rob Pelletier wrote:
> > ***
> > Please don't flame me for double-posting this. I got no response on
> > the public.exchange.clients forum, and I am desperate for a fix.
> > ***
> >
> > I know I'm not the first person to see this - it's not even the first
> > time I've seen it, but this time the fix didn't work.
> >
> > When I log in to my client's mailbox via Outlook 2003 Web Access, the
> > display is fouled up. The folder view isn't there, and the right
> > frame (where the messages and preview should be) is solid blue, and
> > nothing can be seen. (See Shot1 attached)
> >
> > If I go into the Internet Options, and delete the Temporary Internet
> > Files, then Refresh my view (F5), the display is fine again, (see
> > Shot3, attached) until I exit and
> > re-enter or just F5 again, in which case the problem repeats.
> >
> > The last time I ran into this, it was suggested I install the .NET
> > framework. On that system it fixed the problem, but on this one, it
> > makes no difference. I recently learned, on the system where I
> > installed the .NET framework, the problem described has returned.
> >
> > I just found a document Q831130 that seems to deal with this problem,
> > but you have
> > to call MS and take a a chance they're going to ding you for the
> > call. I'm sure they give good value for their support dollar, but a
> > client wants to know why he has to pay to have a problem fixed that's
> > not his fault. As he puts it, "I already paid to have this
> > installed properly - why should I pay more to have you fix it?"
> >
> > I wish Microsoft would publish a fix or Knowledge Base article on
> > this, but I would settle for a fix for me right now...
> >
> > 2003 SBS
> > Exchange 2003
> > IE6 SP1 on Windows XP workstations
> >
> >
> >
> > Thanks.
> >
> >
> > Rob P.
>
>

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