Re: Virus - Information Store

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Steve Foster [SBS MVP] (steve.foster_at_picamar.co.uk)
Date: 03/12/04 

Date: Fri, 12 Mar 2004 15:20:41 -0800

Philip wrote:

> We currently have a probelem where each night at about
> midnight, the "store.exe" process appears to turn itself
> on and then uses almot 100% of the processor until you re-
> boot!
>
> Once re-booted, the server runs in the background quite
> happily, until midnight . . .
>
> Any ideas how to rectify this ????
>
> I did try and turn the information store off (turns off
> Internet Mail Service automatically as well)each evening,
> but when re-started it will not activate the mail service
> properly. The only solution is to re-boot !
>
>
> Any help would be much appreciated.
>
>
> Thanks,
> Philip

STORE.EXE is an integral part of Exchange, and should be running under
normal circumstances. Exchange does store maintenance in the wee hours
of the night, so it's fairly normal that its' CPU usage would climb
then.

However, there have been cases where the maintenance process stops
working properly - interference from AV software is a common reason. If
you have file server AV (non-Exchange), make sure the Exchange folders
are excluded from any scanning, realtime or scheduled. 

-- 
Steve Foster [SBS MVP]
---------------------------------------
MVPs do not work for Microsoft. Please reply only to the newsgroups.

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