Re: Unable to print form access, just a hint of other config issues pe

Thane Campbell wrote:
OK, so this has been very frustrating, spent many hours so far and no
conclusive findings...
This a corporate environment with multiple Office2003 Pro installed
with default installs from a network install point. ( they all
should be similar). Both XP OS and the office installs up to date
with patches. Typcially we run access databases over Citrix not
locally so we havent had to deal with the problem, although we have
been aware and looking at it for almost a year.

Problem: Showed it self when one of the managers made a simple access
database and called me when he was unable to print from it. examining
it beyond prininting we saw he was unable to access the page setup
menu. Further investigation revealed that when creating a database
from any of the Access templates an error message is produced
"Database Wizard - There was a problem building a form or report"
Seaches for any information on this message reveal nothing.
*Naturally we may think perhaps a permission problem, not the case
the user is administrator to the local machine.
*Running both regmon and filemon do not reveal any failures
*Problem is repeatable on some machines and not others
*Problem is repeatable amongst some users and not others
*Anwhere the print problem exists on the test database, the user will
also get errors if they try and create a database from template. So i
think there are dependecies there, yet I might be able to come behind
and use the "run as" command and start the application and it will
create the database without error. (again both would be administrator
so rights should be no issue)
*it appears a crap shoot as to whether it works or not, mostly not
*uninstall and reinstall does not fix it
*have replaced the Access registry key from a working machine to a
test with no result.
This is taking way too much time to resolve does anyone have ideas
please? Thanks in advance.

Do they have at least one printer driver installed and set as the default
printer?

--
Rick Brandt, Microsoft Access MVP
Email (as appropriate) to...
RBrandt at Hunter dot com


.

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