Runtime Installation problems on XP Service Pack 2 Machines

From: Karen Hart (slickdock_at_yahoo.com)
Date: 02/04/05 

Date: Fri, 04 Feb 2005 23:13:04 GMT

Help!!!

I have my runtime application installed on many network workstations that
are running XP Operating System, Service Pack 1. I have them:

1. log in as the network and workstation administrator,
2. install my runtime app which I created with the packaging wizard,
3. run the Art2002Sp3-kb834693-client-enu.exe patch,
4. and then log in as the workstation user, who has your basic limited user
rights to the workstation and network.
5. Click Start, Programs, MyApp.

It runs great! Full functionality! No problems!

The problem starts with workstations that are running XP Operating System,
Service Pack TWO (with all patches up to date). After following steps 1-4,
they click on Start, Programs, and MyApp does not show up!

I've tried putting the shortcut on all desktops when logged in as
administrator, then logging in as the user and trying to launch MyApp, but I
get very wacky results with this. Errors all over the place when I try to
do anything.

I've tried logging in as the user and trying to install my setup.exe created
by the packaging wizard, but of course since the user doesn't have
administrative rights to the computer, it bombs out.

I've tried giving the user administrative rights and installing. It
installs, but again, as soon as I try to do the most basic tasks, like run a
query, it starts erroring out. (Again, the same basic tasks that are
functioning perfectly on the machines with Service Pack 1).

Thank you in advance for any help,
K. Hart

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