Re: Print preview doesn't match what actually prints

When printing the reports, we have the report on print preview, do a print,
wait for it to print correctly before closing the preview. When we see the
report has printed incorrectly, we do NOT close the preview, and we re-send
to the printer again, wait for it to print, and the 2nd time it prints it
matches the print preview.

We also have the same outcome when sending to a pdf writer. This is very
frusterating - these reports have been working for 2+ years and suddenly we
are having problems. We went to 2007 about 3 months ago. All reports were
working correctly until about a month ago. No printer changes, just normal
updates to office.
Anything else you might think of? Thank you so much for reading and
helping!!!!

Janis

"Gina Whipp" wrote:

Janis,

Are you normally closing the report prior to printing OR at the same time as
closing? You made the comment "...and without closing the print preview we
can send the report to the printer AGAIN and it will print correctly." It
could be that the report doesn't have a chance to finish spooling to the
printer before it closes? You ight want to consider a DoEvents if you are
printing and closing at the same time. This will pause the closing of the
report till it finishes spooling. If I have misunderstood... in the famous
words of Gilda Radner "NEVERMIND" and please clarify.
--
Gina Whipp

"I feel I have been denied critical, need to know, information!" - Tremors
II

http://www.regina-whipp.com/index_files/TipList.htm

"Janis in Minnesota" <JanisinMinnesota@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:9F1A04C4-D5B4-45B6-AB37-FFA08492D2CA@xxxxxxxxxxxxxxxx
The margins are normalized for all printers. We can pull up a report in
preview, it looks perfect, send it to a printer, it prints incorrectly
with
detail printing all the way down to the bottom (page footer doesn't print
correctly), and without closing the print preview we can send the report
to
the printer AGAIN and it will print correctly. Sometimes it works on the
1st
try, sometimes on the 2nd. Does not make sense.

Thank you for your time!!!!!!!!

Any other ideas? :)

Janis

"Gina Whipp" wrote:

Janis,

What are the margins on the report and what is the main printer you are
trying to print ot? Sometimes this COULD happen if the margin for the
report does not fall in between the margins for the printer.

--
Gina Whipp

"I feel I have been denied critical, need to know, information!" -
Tremors
II

http://www.regina-whipp.com/index_files/TipList.htm

"Janis in Minnesota" <JanisinMinnesota@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
in
message news:A570F717-15FF-4DE8-9EE3-4BAC505C548E@xxxxxxxxxxxxxxxx
Yes we have this application on 7 different pc's with 3 printers
available -
and the print preview in access doesn't match up all the time - all
users
experience this problem. Wastes a lot of paper when reports only
print
right half of the time - really frusterating.





"Gina Whipp" wrote:

Janis,

And i looked at the hot fix, didn't see anything to cause your
problem.
But
we all know fix one thing break ten! Does this happen even if you
send
to
another printer?

--
Gina Whipp

"I feel I have been denied critical, need to know, information!" -
Tremors
II

http://www.regina-whipp.com/index_files/TipList.htm

"Janis in Minnesota" <JanisinMinnesota@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote
in
message news:F77D807E-9EBD-49AA-A437-9DA305A0EB9D@xxxxxxxxxxxxxxxx
Yes we have re-loaded the printer drivers and rebooted.

What doesn't make sense is that everything has been printing fine.
No
printer changes. The only change is the hotfix that we loaded.
This
is
when
we started having problems.

UGH! :) ha



"Gina Whipp" wrote:

Janis,

No, it does not make sense but it sounds more like a printer issue
and
not
an Access issue. Have you checked to see if the printer drivers
are
up
to
date and compatible with Vista

--
Gina Whipp

"I feel I have been denied critical, need to know, information!" -
Tremors
II

http://www.regina-whipp.com/index_files/TipList.htm

"Janis in Minnesota" <JanisinMinnesota@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote
in
message news:2ED0D1DA-E7EC-4F25-B451-944A39F6D847@xxxxxxxxxxxxxxxx
yes - we have a default printer selected. Print preview is
perfect.
We
click the print button, choose the correct printer, print the
report,
and
half the time it is not what was in the preview. It does not
make
sense.

Any suggestions?

"Gina Whipp" wrote:

Janis,

Never had this problem but the first thing I would check is have
you
set
a
default printer?

--
Gina Whipp

"I feel I have been denied critical, need to know,
information!" -
Tremors
II

http://www.regina-whipp.com/index_files/TipList.htm

"Janis in Minnesota"
<JanisinMinnesota@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote
in
message
news:160AF3C5-F36C-4A9D-8FDB-141A05C526B2@xxxxxxxxxxxxxxxx
I think I posted this question in a discussion groups area that
is
old.
So
I
will try again.

We are running access 2007 on a vista platform. 2 weeks ago
we
started
having problems printing reports. In preview mode, our report
is
correct.
When printing the report to a printer, half of the time it is
incorrect;
missing headers, detail prints down to the bottom - missing
footer .
.
.

Some of the printers we use have the duplex capability. BUT
this
problem
happens on printers without this capability as well.

We loaded the hotfix KB960307 a month ago. Does this have
anything
to
do
with it? I doubt - because we uninstalled, rebooted and have
the
same
problem.

Any advice?

Thank you!!!!
















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