Re: Problem Retrieving Printer Object Information
From: MustafaM (MustafaM.1iims4_at_mail.mcse.ms)
Date: 01/07/05
- Next message: Barbara Waller: "Re: Report totals by day of week - from crosstab report"
- Previous message: fredg: "Re: Blank 2nd page"
- Messages sorted by: [ date ] [ thread ]
Date: Fri, 7 Jan 2005 15:03:03 -0600
I am helping over 300 users convert the database from Access 97 to
Access XP. Most of the applications works fine under Access 97 on XP
but after conversion 90% of the applications have problem with printing
a report or even when the users open forms that requires printer object.
Teh Microsoft remedy worked for most of the applications but not for all
the applications.
Do anyone knwo how to resolve this problem?
Thanks
Mehboob Mustafa
Beverly R wrote:
> *Kathryn,
> Did you resolve this problem? We are using Access 2000 (9.0.6926
> SP-3)
> getting the same problem you reported. The problem is intermittent -
> I'm
> trying to catch it now to verify your catch on which printer is
> being
> attempted.
>
>
>
> "Kathryn" wrote:
>
> > I have a shared Access 2002 database that is having a
> > weird problem with printing reports. Occasionally, NOT
> > ALL THE TIME, when printing reports users are getting the
> > error: "There was a problem retrieving printer
> > information for this object. The object may have been
> > sent to a printer that is unavailable."
> >
> > The two Microsoft articles on this error, Q282385 and
> > Q294555, have been investigated and do not pertain.
> >
> > The database is on a network drive in a Windows 2000
> > Server with a mixed environment of Windows XP and Windows
> > 2000 desktops.
> >
> > The problem occurs like this:
> > A user with HP Laserjet 4000 as their default printer
> > tries to print a report. During a period that the report
> > will not run, if you go to design view, you will find
> > that although the setting IS INDEED SET to print to
> > the "default printer", it is trying to print to a
> > different printer. Often the printers it is trying to
> > print to are the local printers in offices on another
> > floor. We have determined that the printers that the
> > reports are erroneously printing to are not always "on",
> > so indeed they are sometimes unavailable.
> >
> > However, we have no idea why Access IS NOT HONORING the
> > user's default printer and is trying to print to these
> > other printers instead. All other applications do not
> > experience this printing problem. The printers involved
> > are a variety of HPs: Hp 1000, 1100, 1300, 4000, HP
> > laserjet III, Hp laserjet 6 plus a variety of inkjets,
> > some shared through PCs and some with jet direct cards.
> >
> > Strangely, there is a "kludgy" fix that works. When the
> > report on User A's machine will not print, if I go to
> > User B's machine (in another department), bring up the
> > report, choose "Specific Printer" and choose the printer
> > type of User A, print, and then change back to "Default
> > Printer" and Save, then they GO BACK to User A's
> > computer, the report will print fine!
> >
> > Can anyone help?? This is driving us crazy!
> >
> > Thanks loads.
> >
> > Kathryn
> >
> >
> >
> > * :eek :what :what
-- MustafaM ------------------------------------------------------------------------ Posted via http://www.mcse.ms ------------------------------------------------------------------------ View this thread: http://www.mcse.ms/message1137266.html
- Next message: Barbara Waller: "Re: Report totals by day of week - from crosstab report"
- Previous message: fredg: "Re: Blank 2nd page"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
