RE: adp application hangs



Hello,

Thank you for your post in MSDN newsgroup!

I understand that your clients using ADE file sometimes experience
intermittant freezes while typing text into text boxes on bound forms. If
I'm off-base, please let me know.

Please understand that performance issues can be difficult to troubleshoot
and resolve in a newsgroup setting due to the number of variables and the
amount of time required to narrow down possible causes and observe the
effects. We will assist as best as we can, but you may wish to consider
contacting CSS for a more timely resolution for these type issues.

To obtain the phone numbers for specific technology request please take a
look at the web site listed below.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

If you are outside the US please see http://support.microsoft.com
for regional support phone numbers.

Since the issue occurs when typing text info in fields, it is more like
client side issue since the update statement shall not be fired before the
focus change to another field or record. When the issue occurs, you way
want to use SQL profiler on Server to check the activity on the bound
table/database. Also, please make sure that other clients do not experience
the same issue at the exact time when you see one client encounters the
problem.

If you confirm it is client side issue, you may want to log on as different
user to the machine to test. Or you could clean temp files of the user
profile to test. Also, you may want to use perfmon tool to check if there
is any memory/CPU bottleneck on these clients.

If it is server side issue, it is suggested that you use index tunning
wizard on server side to optimize the index of end database of the ADP
file.

INF: Index Tuning Wizard Best Practices
http://support.microsoft.com/?id=311826

If you have any update, please feel free to let's know.

Best Regards,

Peter Yang
MCSE2000/2003, MCSA, MCDBA
Microsoft Online Community Support
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